Right From the Start
The Association Between Ethical Leadership, Trust Primacy, and Customer Loyalty
Bibliographic Data
| ID | 21464591 |
|---|---|
| Authors | Craig Crossley (0000-0001-9023-8730, University of Central Florida, corresponding author), Shannon G Taylor (0000-0002-0053-4358, University of Central Florida), Robert C Liden (0000-0001-6228-1328, University of Illinois Chicago), David X H Wo (Iowa State University), David Wo, Ronald F Piccolo (0000-0003-2081-1292, University of Central Florida) |
| Year | 2024 |
| Volume | 193 |
| Issue | 2 |
| Pages | 409-426 |
| Publication date | 2024-08-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Business Ethics (JOURNAL) |
| Journal identifiers | ISSN: 0167-4544 • E-ISSN: 1573-0697 |
| Publisher | Springer Science and Business Media LLC (PUBLISHER) |
| DOI | 10.1007/s10551-023-05485-y |
| OpenAlex | W4384928540 |
| Language | EN |
| Citations received | 1 |
| References cited | 89 |
Business · Business ethics · Ethical Leadership · Loyalty · Perception · Political science · Public relations · Ethics in Business and Education · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Spirituality and Leadership · Marketing
Mixed-Effects Models in Sand S-PLUS
Trust in leadership
Whatever It Takes
Issues and Strategies for Reducing the Length of Self‐report Scales
A Review of Scale Development Practices in the Study of Organizations
Factors Influencing the Effectiveness of Relationship Marketing
Why Employees Do Bad Things
Social Foundations of Thought and Action
The relationship between customer loyalty and customer satisfaction
Initial Trust Formation in New Organizational Relationships
Potential Problems in the Statistical Control of Variables in Organizational Research
When more blame is better than less
The effect of the performance appraisal system on trust for management
Growth Modeling Using Random Coefficient Models
Taking a Multifoci Approach to the Study of Justice, Social Exchange, and Citizenship Behavior
The Role of Trust in Organizational Settings
An Integrative Model of Organizational Trust
Trust in Management and Performance
How low does ethical leadership flow? Test of a trickle-down model
Leaders matter morally
Unethical behavior in the name of the company
Creating an ethical organizational environment
Embedding Ethical Leadership within and across Organization Levels
Ethical leadership
Ethical leadership
Centering predictor variables in cross-sectional multilevel models
Common method biases in behavioral research
Not So Different After All
An Integrative Model of Organizational Trust
Social learning theory
Moral Burden of Bottom-Line Pursuits
Effects of Organizational Embeddedness on Unethical Pro-organizational Behavior
Behavioral Integrity
Servant Leadership Influencing Store-Level Profit
Ethical, Virtuous, and Charismatic Leadership
The moral self
The call for an increased role of replication, extension, and mixed‐methods study designs in organizational research
Give them what they want or give them what they need? Ideology in the study of leadership
Supervisor monitoring and subordinate innovation
The (mostly) robust influence of initial trustworthiness beliefs on subsequent behaviors and perceptions
Stress and Strain Crossover
A Qualitative Investigation of Perceived Executive Ethical Leadership
Responsible Leadership in a Stakeholder Society - A Relational Perspective
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 1 |