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The Role of Boundary-Spanners in the Control of a Chinese Garment Factory in Myanmar

Bibliographic Data

ID2374752
AuthorsA H C Hung (0000-0001-9150-0059, Australian National University, corresponding author)
Year2024
Volume38
Issue5
Pages1333-1356
Publication date2024-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueWork Employment and Society (JOURNAL)
Journal identifiersISSN: 0950-0170 • E-ISSN: 1469-8722
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/09500170231188945
OpenAlexW4385707954
LanguageEN
Citations received1
References cited64

This research examines the role of intraorganisational boundary-spanners, as mechanisms of workplace control, through an ethnographic study of a Chinese-run garment factory in Myanmar. The findings demonstrate how these intermediaries, rather than facilitating open communication, exerted a restraining influence on their cross-cultural workplace by identifying, dissolving and suppressing the expression of grievances. Wielding relationship-based informal power and position-based formal power, these intermediaries employed various means of persuasion and communication manipulation and disciplinary measures to contain dissatisfaction and maintain stability, whereby workers were directed to abandon their demands and align their expectations with management interests. Merging the literature on labour and management control with that on boundary-spanning in cross-cultural contexts, this article challenges the view that boundary-spanners enhance communication and promote consensus across boundaries, spotlighting the need to examine their activities in light of the profound influence of power dynamics in organisations

Boundary (topology · Business · Control (management · Discipline · Economics · Ethnography · Factory (object-oriented programming · Intermediary · Management · Persuasion · Political science · Position (finance · Power (physics · Public relations · Social science · Sociology · Anthropology · Asian Geopolitics and Ethnography · Computer Science · Global trade, sustainability, and social impact · Labor Movements and Unions · Psychology · Social Psychology · Marketing

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Unique citing works1
Citations per year1
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 1

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