The Impact of Co-Management on Quality Performance
The Case of the Saturn Corporation
Bibliographic Data
| ID | 3298345 |
|---|---|
| Authors | Saul A Rubinstein (Rutgers, the State University of New Jersey, corresponding author) |
| Year | 2000 |
| Volume | 53 |
| Issue | 2 |
| Pages | 197-218 |
| Publication date | 2000-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Industrial and Labor Relations Review (JOURNAL) |
| Journal identifiers | ISSN: 0019-7939 • E-ISSN: 2162-271X |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/001979390005300202 |
| OpenAlex | W2027631489 |
| Language | EN |
| Citations received | 27 |
| References cited | 35 |
Using data from surveys, interviews, direct observation, and records of quality performance, the author examines the system of co-management created through the General Motors-United Auto Workers partnership at the Saturn Corporation. Under this partnership, each department, or module, is jointly managed by union-represented and non-represented advisors. The author credits the union with building a dense communications network throughout Saturn's management system. Compared to non-represented advisors, union advisors showed greater levels of lateral communication and coordination, which had a significant positive impact on quality performance. Also positively associated with quality outcomes at the module level were balanced time use, with each advisor engaging in both production and people management, and alignment between union-represented and non-represented advisors regarding their priorities, responsibilities, practices, and job definition
Astrophysics · Business · Corporation · General partnership · Physics · Planet · Quality (philosophy) · Saturn · Environmental Science · Finance · Labor Movements and Unions · Outsourcing and Supply Chain Management · Transport and Economic Policies
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| Unique citing works | 18 |
|---|---|
| Citations per year | 1 |
| Citation span | 1999 - 2025 (27) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 26 |