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Shaping Organizational Citizenship Behavior of New Employees

Effects of Mentoring Functions and Supervisor Need for Achievement

Bibliographic Data

ID3489141
AuthorsHan Cheng Chang (Guangdong University Of Finances and Economics), Jin Feng Uen (0000-0001-5928-9847, National Yang Ming Chiao Tung University, corresponding author)
Year2022
Volume12
Issue1
Publication date2022-01-01
Open AccessYes
TypeARTICLE
VenueSAGE Open (JOURNAL)
Journal identifiersISSN: 2158-2440 • E-ISSN: 2158-2440
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/21582440211068515
OpenAlexW4205552122
LanguageEN
Citations received1
References cited62

In this study, we explored the relationship among mentoring functions (MFs), direct supervisor need for achievement (DSNFA), and employee organizational citizenship behavior (OCB) from the perspective of conservation of resources (COR) theory. A sample of 242 dyads was selected from new employees and direct supervisors employed in four- and five-star hotels in Taiwan. The results revealed that MFs and DSNFA were positively related to new-employee OCB. However, DSNFA negatively moderated the relationship between MFs and new-employee OCB. That is, low DSNFA positively moderated the relationship between MFs and OCB more than high DSNFA did. The results were explained using COR theory, which states that the development of positive personality traits is limited to in specific circumstances. Organizations in the hospitality industry that emphasize on OCB should examine their human resource activities to optimize performance

Big Five personality traits · Conservation of resources theory · Hospitality industry · Human resource management · Management · Organizational citizenship behavior · Organizational commitment · Personality · Political science · Supervisor · Tourism · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Motivation and Self-Concept in Sports · Psychology · Social Psychology

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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