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Managing crises through organisational development

A Conceptual Framework

Bibliographic Data

ID3898504
AuthorsCarole Lalonde (Université Laval, corresponding author)
Year2011
Volume35
Issue2
Pages443-464
Publication date2011-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueDisasters (JOURNAL)
Journal identifiersISSN: 0361-3666 • E-ISSN: 1467-7717
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1467-7717.2010.01223.x
PMID21083850
OpenAlexW2114357995
LanguageEN
Citations received7
References cited74

This paper presents a synthesis of the guiding principles in crisis management in accordance with the four configurational imperatives (strategy, structure, leadership and environment) defined by Miller (1987) and outlines interventions in organisational development (OD) that may contribute to their achievement. The aim is to build a conceptual framework at the intersection of these two fields that could help to strengthen the resilient capabilities of individuals, organisations and communities to face crises. This incursion into the field of OD-to generate more efficient configurations of practices in crisis management-seems particularly fruitful considering the system-wide application of OD, based on open-systems theory (Burke, 2008). Various interventions proposed by OD in terms of human processes, structural designs and human resource management, as well as strategy, may help leaders, members of organisations and civil society apply effectively, and in a more sustainable way, the crisis management guiding principles defined by researchers

Business · Construction engineering · Development (topology · Forensic engineering · Injury prevention · Knowledge management · Medical emergency · Occupational safety and health · Poison control · Process management · Risk analysis (engineering · Suicide prevention · Systems engineering · Computer Science · Disaster Management and Resilience · Engineering · Human Factors and Ergonomics · Medicine · Nonprofit Sector and Volunteering · Public Relations and Crisis Communication

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Unique citing works7
Citations per year0,5
Citation span2012 - 2022 (11)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 6

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