Student evaluations of teaching
Emerging Surveillance and Resistance
Bibliographic Data
| ID | 4096559 |
|---|---|
| Authors | Oliver G Kayas (Manchester Metropolitan University Business School, Manchester, UK, corresponding author), Costas Assimakopoulos (0000-0002-4326-1695, Alexander Technological Educational Institute of Thessaloniki), Tony Hines (0009-0007-0023-7875, Manchester Metropolitan University Business School, Manchester, UK) |
| Year | 2022 |
| Volume | 47 |
| Issue | 1 |
| Pages | 1-12 |
| Publication date | 2022-01-02 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Studies in Higher Education (JOURNAL) |
| Journal identifiers | ISSN: 0307-5079 • E-ISSN: 1470-174X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/03075079.2020.1725875 |
| OpenAlex | W3005574604 |
| Language | EN |
| Citations received | 4 |
| References cited | 29 |
Despite previous research claiming surveillance emerges from student evaluations of teaching (SET), there is an absence of research using surveillance theory to determine whether it emerges, the nature of the surveillance should it emerge, and how academics resist its effects. Through an analysis of four university business schools, a top-down vertical surveillance imbued with disciplinary procedures is identified, involving a few managers scrutinising many academics through the observations of many students. A bottom-up vertical surveillance is also identified, involving many academics scrutinising a few managers through the observations of many students. The similarities and differences between mystery shopping and the surveillance emerging from SET are also explored to highlight the crucial role students play in the surveillance. A further contribution is made through an analysis of how academics engage in resistance activities designed to disrupt the flow of performance information between observer and observed
Discipline · Higher education · Political science · Public relations · Social science · Sociology · Computer Science · Evaluation of Teaching Practices · Higher Education Governance and Development · Psychology · Student Assessment and Feedback
Qualitative interviewing
Resistance Redux
Work Intensification and Emotional Labour among UK University Lecturers
Students' evaluations of university teaching
Discipline and Punish
Academic labour and the politics of quality in higher education
Analyzing Biographies and Narratives
Online student evaluations of teaching
Workplace surveillance
A Tack in the Shoe
Working under intensive surveillance
A hotel inspector calls
Using thematic analysis in psychology
Qualitative inquiry and research design
Transgressive pedagogies? Exploring the difficult realities of enacting feminist pedagogies in undergraduate classrooms in a Canadian university
Implementing a new student evaluation of teaching system using the Kotter change model
Research, teaching and performance evaluation in academia
Academic pedagogies, quality logics and performative universities
University performance evaluations
If You're So Smart, Why Are You under Surveillance? Universities, Neoliberalism, and New Public Management
| Citations per year | 1.33 |
|---|---|
| Citation span | 2023 - 2026 (4) |
| Highly cited | No |