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Validating a satisfaction questionnaire using multiple approaches

A case study

Bibliographic Data

ID4592896
AuthorsJean-François Etter (0000-0002-1426-3157, Institute of Social and Preventive Medicine), Thomas V Perneger, Thomas Perneger (0000-0001-5667-0968, Institute of Social and Preventive Medicine)
Year1997
Volume45
Issue6
Pages879-885
Publication date1997-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Science & Medicine (JOURNAL)
Journal identifiersISSN: 0277-9536 • E-ISSN: 1873-5347
PublisherElsevier BV (PUBLISHER)
DOI10.1016/s0277-9536(96)00428-5
PMID9255920
OpenAlexW2066413266
LanguageEN
Citations received4
References cited13

Construct validity · Cronbach's alpha · Family medicine · Health care · Patient satisfaction · Psychometrics · Reliability (semiconductor · Test (biology · Clinical Psychology · Healthcare Policy and Management · Medicine · Nursing · Patient Satisfaction in Healthcare · Patient-Provider Communication in Healthcare · Psychology

  • The Effort–Reward Imbalance Questionnaire in Sinhalese

    Open Access•Anuji Gamage, Rohini De Alwis Seneviratne et al.•Psychological Studies•2016

  • Structure and Reliability of Ware’s Patient Satisfaction Questionnaire III

    Mariët Hagedoorn, Sabine G Uijl et al.•Medical Care•2003

  • What do women want? Women's experiences of infertility treatment

    Open Access•Maili Malin, Elina Hemminki et al.•Social Science & Medicine•2001

  • Relationship between outpatients' perceptions of physicians' communication styles and patients' anxiety levels in a Japanese oncology setting

    Open Access•Tomoko Takayama, Yoshihiko Yamazaki et al.•Social Science & Medicine•2001

  • Defining and measuring patient satisfaction with medical care

    Open Access•John E Ware, Mary K Snyder et al.•Evaluation and Program Planning•1983

  • Foundations of behavioral research

    Fred N Kerlinger•Foundations of behavioral research•1986

  • Statistical Models in Epidemiology

    A S St Leger•Journal of Epidemiology and…•1994

  • Switching Swiss enrollees from indemnity health insurance to managed care

    Thomas Perneger, T V Perneger et al.•American Journal of Public Health•1996

  • Coefficient alpha and the internal structure of tests

    Open Access•Lee J Cronbach•Psychometrika•1951

  • Patient Satisfaction and Change in Medical Care Provider

    M Susan Marquis, Allyson Ross Davies et al.•Medical Care•1983

  • Patient satisfaction

    Open Access•Brian Williams•Social Science & Medicine•1994

Unique citing works4
Citations per year0.16
Citation span2001 - 2016 (16)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 4

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