In Principle We Have Agreement, But in Practice It Is a Bit More Difficult
Obtaining Organizational Buy-In to Patient-Centered Medical Home Transformation
Bibliographic Data
| ID | 4678575 |
|---|---|
| Authors | Janelle Applequist (0000-0002-6698-8555, University of South Florida, Tampa, Florida, USA, corresponding author), Michelle Miller-Day (0000-0003-3248-6095, Chapman University, Orange, California, USA), Peter F Cronholm (0000-0003-2570-7056, University of Pennsylvania, Philadelphia, Pennsylvania, USA), Robert A Gabbay (0000-0003-3541-1486, Harvard University, Cambridge, Massachusetts, USA), Deborah Silverman Bowen (University of South Florida) |
| Year | 2017 |
| Volume | 27 |
| Issue | 6 |
| Pages | 909-922 |
| Publication date | 2017-05-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Qualitative Health Research (JOURNAL) |
| Journal identifiers | ISSN: 1049-7323 • E-ISSN: 1552-7557 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/1049732316680601 |
| PMID | 27909251 |
| OpenAlex | W2558950811 |
| Language | EN |
| Citations received | 1 |
| References cited | 43 |
The patient-centered medical home (PCMH) is a model of care that emphasizes the coordination of patient treatment among health care providers. Practice transformation to this model, however, presents a number of challenges. One of these challenges is getting the buy-in of all personnel to commit to making organizational changes in the journey to becoming a nationally recognized medical home. This study investigated internal messages of buy-in as communicated by practices transitioning to this type of care. Grounding itself in stakeholder theory, this study analyzed interviews with staff, administration, and practitioners from 20 medical practices in a mid-Atlantic state. The analysis revealed three overarching themes: (a) communication among staff that is open, consistent; (b) implementation of reinforcement techniques; and (c) access to a change implementer who encourages successful evolution. Discussion of these themes provides recommendations for communication approaches to organizational buy-in for medical practices hoping to become a PCMH
Commit · Family medicine · Health care · Knowledge management · Medical education · Medical home · Political science · Primary care · Public relations · Stakeholder · Computer Science · Interprofessional Education and Collaboration · Medicine · Nursing · Patient Satisfaction in Healthcare · Primary Care and Health Outcomes · Psychology
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| Unique citing works | 1 |
|---|---|
| Citations per year | 0,17 |
| Citation span | 2020 - 2020 (1) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 1 |