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Tutors and tutorials

Students' perceptions in a New Zealand university

Bibliographic Data

ID5134041
AuthorsKala S Retna (Victoria University of Wellington), Eric King-Man Chong (0000-0002-4470-7468, Victoria University of Wellington), Eric Chong (0000-0003-0690-9488), R Y Cavana (0000-0002-7344-6981, Victoria University of Wellington)
Year2009
Volume31
Issue3
Pages251-260
Publication date2009-07-13
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Higher Education Policy and Management (JOURNAL)
Journal identifiersISSN: 1360-080X • E-ISSN: 1469-9508
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13600800902974336
OpenAlexW1996063864
LanguageEN
Citations received4
References cited20

Students are considered to be the main 'customers' in universities and polytechnics and increasingly they seek to have their needs met. This is one of the main reasons for persistent calls for the improvement of teaching in higher education. Tutors play an important role in the delivery of undergraduate education, although they are often perceived as a 'neglected' or 'invisible' group. This paper assesses students' perceptions of tutors and the factors that contribute to their learning in a New Zealand university. Survey questionnaires were administered to management students at the end of their course, to gather information on their perceptions of tutor effectiveness and to reflect on their overall tutorial experiences. Quantitative and qualitative analyses were undertaken of the data collected. The results supported the initial hypotheses that the learning environment, positive and constructive feedback and stimulating tutorials improve student learning and lead to higher levels of student satisfaction with their learning experiences at university

Constructive · Distance education · Higher education · Mathematics education · Medical education · Pedagogy · Perception · Process (computing · Qualitative property · Qualitative research · Sociology · TUTOR · Computer Science · Evaluation of Teaching Practices · Higher Education Research Studies · Medicine · Online and Blended Learning · Psychology

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Unique citing works4
Citations per year0,31
Citation span2013 - 2025 (13)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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