Understanding the motivational effects of procedural and informational justice in feedback processes
Bibliographic Data
| ID | 5266978 |
|---|---|
| Authors | Quinetta M Roberson, Quinetta Roberson (0000-0002-5997-6425, Cornell University, corresponding author), Marcus M Stewart (Bentley University) |
| Year | 2006 |
| Volume | 97 |
| Issue | 3 |
| Pages | 281-298 |
| Publication date | 2006-08-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | British Journal of Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0007-1269 • E-ISSN: 2044-8295 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1348/000712605x80146 |
| PMID | 16848943 |
| OpenAlex | W2076588160 |
| Language | EN |
| Citations received | 10 |
| References cited | 54 |
Building upon traditional feedback models, this study examined the role of fair treatment in feedback contexts. Structural equation modelling using data from 236 undergraduate students highlighted perceived accuracy as a mediator in the credibility-motivation relationship as well as a relationship between accuracy and perceptions of procedural and informational justice. In addition, the results showed that the motivating effects of feedback accuracy partially occurred through procedural justice perceptions. Tests of an alternative model also demonstrated the interactive effects of credibility and accuracy on justice perceptions. Overall, this study provides insight into the role of fairness in appraisal processes, as well as how fairness might enhance recipients' reactions to appraisal and, subsequently, the effectiveness of appraisal systems
Credibility · Economic Justice · Perception · Performance appraisal · Procedural justice · Structural equation modeling · Applied Psychology · Computer Science · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Psychology · Social and Intergroup Psychology · Social Psychology
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| Citations per year | 0.71 |
|---|---|
| Citation span | 2012 - 2026 (15) |
| Highly cited | No |