Consumers' Evaluation of Unethical Marketing Behaviors
The Role of Customer Commitment
Bibliographic Data
| ID | 5847458 |
|---|---|
| Authors | Rhea Ingram (Columbus State University), Steven J Skinner (University of Kentucky), Verta A Taylor (0000-0003-4463-1341, University of Tennessee at Chattanooga), Valerie A Taylor |
| Year | 2005 |
| Volume | 62 |
| Issue | 3 |
| Pages | 237-252 |
| Publication date | 2005-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Business Ethics (JOURNAL) |
| Journal identifiers | ISSN: 0167-4544 • E-ISSN: 1573-0697 |
| Publisher | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/s10551-005-1899-0 |
| OpenAlex | W2067791121 |
| Language | EN |
| Citations received | 13 |
| References cited | 67 |
Consumer behaviour · Corporate Social Responsibility Reporting · Ethics in Business and Education · Psychology of Moral and Emotional Judgment
Debunking fake ad claims
The Influence of Organizations’ Tax Avoidance Practices on Consumers’ Behavior
The plurality principle
Anger and Contempt Toward Tourist Scams
Impacts of platform design on consumer commitment and online review intention
E-retailing ethics and its impact on customer satisfaction and repurchase intention
Development and validation of an instrument to measure online retailing ethics
Cultural and religiosity drivers and satisfaction outcomes of consumer perceived deception in online shopping
Stimulating positive reviews by combining financial and compassionate incentives
Assessing ethical consumer behavior for sustainable development
Consumer Response to Versioning
Do digital platform's unethical behaviors influence users' trust and intention to use alternative platforms
Attitudes Toward Counterfeit Purchases and Ethical Beliefs Among Korean and American University Students
Expectation states theory
Divorce Talk
Satisfaction
Customer Evaluations of Service Complaint Experiences
A General Theory of Marketing Ethics
Impact of Product-Harm Crises on Brand Equity
Ethical Decision Making by Individuals in Organizations
The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships
Ethical decision making
Customer voluntary performance
A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery
A Dynamic Process Model of Service Quality
Marketing as Exchange
A Contingency Framework for Understanding Ethical Decision Making in Marketing
Ethical Decision Making in Organizations
Consumer Response to Negative Publicity
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
Developing Buyer-Seller Relationships
The Commitment-Trust Theory of Relationship Marketing
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment
Are Studies of Dark Side Variables Confounded by Socially Desirable Responding? The Case of Materialism
The moderator–mediator variable distinction in social psychological research
The moderator-mediator variable distinction in social psychological research
A Meta-Analysis of Cronbach's Coefficient Alpha
Consumer Reactions to Product Failure
| Unique citing works | 13 |
|---|---|
| Citations per year | 0,87 |
| Citation span | 2011 - 2025 (15) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 13 |