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Emotional Regulation in the Workplace

A Qualitative Study With Teachers

Bibliographic Data

ID5868047
AuthorsFranciane Andrade De Morais (0000-0003-0389-3345, Instituto Federal de Educação, Ciência e Tecnologia Baiano), Sônia Maria Guedes Gondim (0000-0003-3482-166X, Universidade Federal da Bahia), Emanuel M Silva Palma (0000-0002-7376-6483, Escola Bahiana de Medicina e Saúde Pública)
Year2023
Volume39
Publication date2023-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEducação em Revista (JOURNAL)
Journal identifiersISSN: 0102-4698 • E-ISSN: 1982-6621
PublisherFapUNIFESP (SciELO) (PUBLISHER)
DOI10.1590/0102-469841010
OpenAlexW4382787421
SCIELO_PIDS0102-46982023000100144
LanguageEN
Citations received2
References cited21

This study aimed to characterize the emotional labor of the professional and technological education teacher by examining the emotions and the emotion regulation strategies teachers adopt. Eight focus groups were held, with the participation of forty-one teachers to collect the data. For the data analysis, we adopted the inductive and deductive categorization methods. The results showed that different emotions are activated in the face of specific emotional demands and that teachers use a variety of strategies, either in isolation or in chains, to regulate them. However, cognitive change strategies and situation modification of the procedural model of emotional regulation were more frequently reported. The results suggest differences in the regulatory preferences of the teachers based on the career period and the training /performance area. Future research could use varied methods (e.g., observation diary) to investigate the regulation's dynamic, context, and outcomes and develop a contextual scale of teacher emotion regulation. The findings have implications for teacher training programs, educational management, and future research

Categorization · Cognition · Context (archaeology · Emotional labor · Face (sociological concept · Isolation (microbiology · Scale (ratio · Sociology · Variety (cybernetics · Applied Psychology · Computer Science · Emotional Labor in Professions · Emotions and Moral Behavior · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology

  • Metodologia Para Usar Tecnologias Digitais, Informação E Comunicação No Desenvolvimento De Habilidades Socioemocionais De Alunos

    Open Access•Renata Maciel De Andrade, Ricardo Gaspar et al.•Educação em Revista•2025

  • Methodology for Using Digital Information and Communication Technologies in the Students' Socio-Emotional Skills Development

    Open Access•Renata Maciel De Andrade, Ricardo Gaspar et al.•Educação em Revista•2025

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    Open Access•Delphine Nélis, Jordi Quoidbach et al.•Psychologica Belgica•2011

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Unique citing works2
Citations per year2
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 2

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