Calm down
The Role of Gaze in the Interactional Management of Hysteria by the Police
Bibliographic Data
| ID | 5965347 |
|---|---|
| Authors | Mardi Kidwell (University of New Hampshire, corresponding author) |
| Year | 2006 |
| Volume | 8 |
| Issue | 6 |
| Pages | 745-770 |
| Publication date | 2006-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Discourse Studies (JOURNAL) |
| Journal identifiers | ISSN: 1461-4456 • E-ISSN: 1461-7080 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/1461445606069328 |
| OpenAlex | W2163860725 |
| Language | EN |
| Citations received | 28 |
| References cited | 42 |
Gaze is a central mechanism for the entry into and coordination of face-to-face interaction. As such, persistent and sustained gaze withdrawal may indicate significant troubles in an interaction. This article examines how two police officers, in seeking to calm a hysterical woman whose grandson has been shot, treat her refusal to gaze at them as a central component of her persisting hysteria. Toward the end of getting the woman to calm down, one officer seeks her return gaze using embedded and exposed methods of gaze pursuit. These methods work on a continuum in which, at one end, a turn at talk can be preserved as the main activity, while at the other end, the main activity becomes remedying the interactional trouble. These methods address different interactional relevancies having to do with 1) being a listener to a speaker, 2) being a recipient of a directive action, and 3) a basic obligation to comport oneself as at least minimally aware and responsive when targeted by the actions of co-present others
Conversation · Conversation analysis · Directive · Gaze · Linguistics · Obligation · Officer · Politeness · Political science · Psychoanalysis · Communication · Computer Science · Interpreting and Communication in Healthcare · Language, Discourse, Communication Strategies · Language, Metaphor, and Cognition · Law · Philosophy · Psychology · Social Psychology
Holding down the Fort
“Gazing” is believing
Does gaze aversion index dispreference or complexity of upcoming answers to questions
“Can I Have a Look?”
What Happened
Inside the Emergency Service Call-Center
The Comforting Touch
Responding to In-the-Moment Distress in Emotion-Focused Therapy
You Don't Have to Answer”
Early Alignment in Police Traffic Stops
Gaze Direction Signals Response Preference in Conversation
Unmarked Emotional States and the Affective Anchoring of Continuity
To err is human but to persist is diabolical
Emotion displays in “moments of conflict” in parent-child interaction
Hey BCC this is Australia and we speak and read English
Spatial and material resources in peer recruitment sequences
Operators managing callers’ sense of urgency in calls to the medical emergency number
TikTok, Twitter, and Platform-Specific Technocultural Discourse in Response to Taylor Swift’s LGBTQ+ Allyship in ‘You Need to Calm Down
Neither speaker nor recipient
Making an impression in traffic stops
Questions, questioning, and institutional practices
Prospecting an encounter' as a communicative event
Coordination, attention visuelle et gestes professionnels dans la rééducation de l'aphasie
Calming emotional 911 callers
I am sure but I hedge
Recognising understandability
On being heard in emergency calls. The development of hostility in a fatal emergency call
Forms of resistance in people with severe and profound intellectual disabilities
He-said-she-said
Conducting interaction
Structures of Social Action
Body Movement and Speech in Medical Interaction
Some functions of gaze-direction in social interaction
The Body in Action
Encounters
Listener Responses as a Collaborative Process
Body Disclosures
Law Enforcement, Communication, and Community
The actual practice of compliance seeking
Not Just `Doctors' Orders
The Interactional Dynamics of Eliciting a Confession in a Dutch Police Interrogation
Gaze as Social Control
A cross‐cultural study of directive sequences and some implications for compliance‐gaining research
Observations on the Display and Management of Emotion in Naturally Occurring Activities
Conversational Organization and Its Development
Facilitating problem- and emotion-focused coping in victims of burglary
Why do you ask
Bringing the Spoken Words Back In
Facts, norms and dispositions
The Police on Skid-Row
Opening up Closings
You don't touch lettuce with your fingers
Speech acts, social context and parent-toddler play between the ages of 1;5 and 2;3
Re-examining linguistic power
Action and embodiment within situated human interaction
A Simplest Systematics for the Organization of Turn-Taking for Conversation
Selecting next speaker
Negotiated Orders
Sequencing in Conversational Openings1
Restarts, Pauses, and the Achievement of a State of Mutual Gaze at Turn-Beginning
Getting Down to Business Talk, Gaze, and Body Orientation During Openings of Doctor-Patient Consultations
Is Sybil there? the structure of some American English directives
| Unique citing works | 28 |
|---|---|
| Citations per year | 1,56 |
| Citation span | 2008 - 2026 (19) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 28 |