An empirical study of the role of e-government benchmarking in China

Bibliographic Data

ID6149129
AuthorsJesper Schlæger (0000-0003-2999-1103, corresponding author)
Year2016
Volume21
Issue4
Pages383-397
Publication date2016-12-22
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueInformation Polity (JOURNAL)
Journal identifiersISSN: 1875-8754 • E-ISSN: 1570-1255
PublisherIOS Press (PUBLISHER • NL)
DOI10.3233/ip-160399
OpenAlexW2563709581
LanguageEN
Citations received2
References cited36

The topic of this paper is the role of benchmarking in Chinese e-government. Through content analysis of documentary material, this paper addresses the following questions: Which benchmarking schemes have been applied to e-government in China? What are the intentions behind the different benchmarking schemes? and Whose interests are served? Whereas previous research finds that benchmarking addresses mainly the front office of e-government (websites), this paper finds that organizational indicators are also used. Benchmarking efforts now increasingly address the back office, and basic benchmarking schemes have become institutionalized into a census. Benchmarking reinforces the interests of the central government and communicates the values of the Communist Party to the fragmented bureaucracy. In this way, benchmarking is used as an integrative mechanism that centralizes governance while maintaining adaptive capacity at the local level

Benchmarking · Business · China · E-Government · Empirical research · Geography · Government (linguistics · Information and Communications Technology · Political science · Regional science · Statistics · E-Government and Public Services · Local Government Finance and Decentralization · Mathematics · Public Policy and Administration Research · Marketing

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