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Supplication and appeasement in conflict and negotiation

The interpersonal effects of disappointment, worry, guilt, and regret

Bibliographic Data

ID6203210
AuthorsGerben A Van Kleef (0000-0003-0823-7654, University of Amsterdam), Carsten K W De Dreu (0000-0003-3692-4611, University of Amsterdam), Antony Manstead (0000-0001-7540-2096, Cardiff University)
Year2006
Volume91
Issue1
Pages124-142
Publication date2006-07-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Personality and Social Psychology (JOURNAL)
Journal identifiersISSN: 0022-3514 • E-ISSN: 1939-1315
PublisherAmerican Psychological Association (APA) (PUBLISHER)
DOI10.1037/0022-3514.91.1.124
PMID16834484
OpenAlexW2026443152
LanguageEN
Citations received68
References cited113

This study examined the social effects of emotions related to supplication and appeasement in conflict and negotiation. In a computer-simulated negotiation, participants in Experiment 1 were confronted with a disappointed or worried opponent (supplication), with a guilty or regretful opponent (appeasement), or with a nonemotional opponent (control). Compared with controls, participants conceded more when the other experienced supplication emotions and conceded less when the other experienced appeasement emotions (especially guilt). Experiment 2 replicated the effects of disappointment and guilt and showed that they are moderated by the perceiver's dispositional trust: Negotiators high in trust conceded more to a disappointed counterpart than to a happy one, but those with low trust were unaffected. In Experiment 3, trust was manipulated through information about the other's personality (cooperative vs. competitive), and a similar moderation was obtained

Appeasement · Disappointment · Embarrassment · Interpersonal communication · Moderation · Negotiation · Personality · Regret · Conflict Management and Negotiation · Emotions and Moral Behavior · Psychology · Social and Intergroup Psychology · Social Psychology

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Unique citing works68
Citations per year3,4
Citation span2006 - 2026 (21)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 60

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