Public Service Motivation and Public Service Behaviors
Testing the Moderating Effect of Tenure
Bibliographic Data
| ID | 6294709 |
|---|---|
| Authors | Ulrich Thy Jensen (0000-0002-6238-843X, Arizona State University), Christian Fischer Vestergaard |
| Year | 2017 |
| Volume | 27 |
| Issue | 1 |
| Pages | 52-67 |
| Publication date | 2017-01-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Public Administration Research and Theory (JOURNAL) |
| Journal identifiers | ISSN: 1053-1858 • E-ISSN: 1477-9803 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/jopart/muw045 |
| OpenAlex | W2488974372 |
| Language | EN |
| Citations received | 30 |
| References cited | 43 |
Providers of public services are expected to act upon their motivation to deliver public service with the purpose of doing good for others and society (public service motivation [PSM]). While existing studies seem to support this claim, methodological shortcomings question the validity of their conclusions. We analyze the relationship between PSM and the use of home visits among Danish general medical practitioners (GPs) using a panel research design to examine how changes in PSM dimensions relate to changes in objectively measured public service behaviors. We show that GPs alter their public service behaviors according to changes in their level of self-sacrifice and compassion, as predicted by PSM theory. Importantly, we also find that behavioral effects are conditional on tenure. Longer-tenured GPs alter their public service behaviors less strongly in response to changes in their level of PSM. The findings imply that PSM is malleable and that PSM is a particular workable lever in changing public service behaviors among shorter-tenured public service providers
Business · Compassion · Political science · Public relations · Public sector · Public service · Public Service Motivation · Service (business · Service provider · Nonprofit Sector and Volunteering · Patient Satisfaction in Healthcare · Psychology · Public Policy and Administration Research · Marketing · Social Psychology
Public Service Motivation
Revisiting an “urban legend”
Testing the conceptual boundaries of public service motivation and sense of community responsibility
A view into managers’ subjective experiences of public service motivation and work engagement
Job sector or PSM? Examining the relative effects of sector and public service motivation on prosocial behaviour
Responding to Unethical Demands by One’s Leader
Does Citizen Feedback Influence Public Service Motivation? Evidence From a Survey Experiment in the Context of Urban Service Provisions
Promote or Deter
Managerial Functions and Public Service Motivation Among Early-Career Public Servants
What motivates (un)satisfied physicians
Policy Narratives and Citizen Coproduction
The Dark Sides of Public Service Motivation
Unveiling the Public Service Identity
Relative impact of differences in job security on performance among local government employees
Panel Data Analysis
Does political corruption reduce pro‐social behavior by bureaucrats? Lab experimental evidence from Bangladesh
Darwin’s bureaucrat
Do Street‐Level Bureaucrats Discriminate Based on Religion? A Large‐Scale Correspondence Experiment among American Public School Principals
Only When We Agree! How Value Congruence Moderates the Impact of Goal‐Oriented Leadership on Public Service Motivation
Exploring the foundational origins of public service motivation through the lens of behavioral genetics
Talking the talk, but not walking the walk
Why people enter and stay in public service careers
No country for model minorities
Public service motivation and public sector employment in Korea
Does Perceived Societal Impact Moderate the Effect of Transformational Leadership on Value Congruence? Evidence from a Field Experiment
Risk aversion and public sector employment
Which Clients are Deserving of Help? A Theoretical Model and Experimental Test
Punishment on the Frontlines of Public Service Delivery
Political (Over)Representation of Public Sector Employees and the Double-Motive Hypothesis
Where is the Love? Considering Compassion’s Role in Public Values Scholarship
Fixed Effects Regression Models
Employees without a Cause
Public Service Motivation and Interpersonal Citizenship Behavior in Public Organizations
The Stability of Personality
Organizational Tenure and Job Performance
Common method biases in behavioral research
Prosocial Motivation
Careers as repositories of knowledge
What Does It Mean and Imply to be Public Service Motivated
Public Service Motivation
Experimental Evidence on the Relationship between Public Service Motivation and Job Performance
Attraction to Public Policy‐making
Public Service Motivation, User Orientation, and Prescription Behaviour
Committed to the Public Interest? Motivation and Behavioural Outcomes Among Local Councillors
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How (Not) to Solve the Problem
A Strategy for Building Public Service Motivation Research Internationally
Revisiting the Motivational Bases of Public Service
Dynamics of Public Service Motivation
Does Deployment to War Affect Public Service Motivation? A Panel Study of Soldiers Before and After Their Service in Afghanistan
The Motivational Bases of Public Service
Public Service Motivation Concepts and Theory
Pulling the Levers
Unanswered Questions about Public Service Motivation
Bureaucratic Posture
How Does Public Service Motivation Among Teachers Affect Student Performance in Schools
The Effects of Public Service Motivation on Job Choice Decisions
Measuring Public Service Motivation
Walking the Walk” of Public Service Motivation
Public Service Motivation and Employee Outcomes in the Egyptian Public Sector
Public Management, Context, and Performance
Public Service Motivation and Employment Sector
Subjective Organizational Performance and Measurement Error
Whistle Blowers in the Federal Civil Service
| Unique citing works | 30 |
|---|---|
| Citations per year | 3,33 |
| Citation span | 2017 - 2026 (10) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 30 |