Strategic Management and Public Service Performance
The Way Ahead
Bibliographic Data
| ID | 6365115 |
|---|---|
| Authors | George A Boyne (Cardiff University, corresponding author), Richard M Walker (0000-0003-1503-1814, University of Hong Kong, corresponding author) |
| Year | 2010 |
| Volume | 70 |
| Issue | s1 |
| Publication date | 2010-12-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration Review (JOURNAL) |
| Journal identifiers | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1540-6210.2010.02271.x |
| OpenAlex | W2164765324 |
| Language | EN |
| Citations received | 38 |
| References cited | 37 |
Strategic management is now prominent on the agenda of public administration scholars and practitioners. In this review, the authors outline why approaches based on strategy are suited to public agencies, noting the ways in which strategy varies across public organizations, seeks to match internal capacities to organizational environments, and shapes the impact of external and internal constraints on performance. Empirical evidence on the impact of strategy on performance is placed under the microscope, and while there are many positive relationships, the evidence base is limited in terms of its scope, data, methods, measures, and coverage. The authors trace out what needs to be done to move the field forward, noting in particular that theoretical enrichment, empirical variety, and explanations of causal complexity are likely to come from a synthesis of models of strategy and publicness
Business · Economics · Empirical evidence · Empirical research · Field (mathematics · Management science · Organizational performance · Political science · Public relations · Public service · Scope (computer science · Service (business · Strategic management · Variety (cybernetics · Accounting and Organizational Management · Computer Science · Marketing · Nonprofit Sector and Volunteering · Public Policy and Administration Research
Drivers of Performance Information Use
Enhancing strategic public procurement
What motivates politicians to use strategic plans as a decision-making tool? Insights from the theory of planned behaviour
Taking a health economic perspective in monitoring health inequalities
Goal Ambiguity, Management, and Performance in U.S. Nursing Homes
Immigration in the Strategies of Municipalities in Finland
The Relationship Between Job Autonomy and Innovative Work Behaviors in the Public Sector
Dirección estratégica urbana, city marketing, gestión de calidad total y desarrollo económico local. Enfoque metodológico
Home care for the elderly in Sweden, Germany and Italy
Managing Racial Diversity
Designing Public Participation Processes
The environmental determinants of diversity management
Strategic types, implementation, and capabilities
Strategy Content and Public Service Provider Performance in the Uk
To monitor or intervene? City managers and the implementation of strategic initiatives
Context matters
Understanding Heterogeneous Effects of Performance Management
Linking Public Leadership With Public Service Delivery
Representative Bureaucracy Buffering Adverse Policy Climates
What Makes an Organization Public? Managers’ Perceptions in the Mental Health and Substance Abuse Treatment System
Responding to the Coronavirus Pandemic
Linking Stakeholder Involvement to Policy Performance
Race in the Middle
Municipal Pathways in Response to Covid-19
Strategic Styles and Organizational Capability in Crisis Response in Local Government
Mutual Relationship of Strategic Stances and Formulation Methods, and Their Impacts on Performance in Public Local Transit Agencies
Towards a Deeper Understanding of Strategic Management Factors in International Non-Governmental Organizations
Is bureaucracy ironclad after all? Prevalence and variances of performance- and strategy-oriented management in German local governments
Strategic Planning and Management in Local Government in Norway
Strategic Management and Performance in Public Organizations
Portfolio management
Performance Information Use and Accountability
Municipal Structure Matters
The “Guarding the Guardians” Problem
Impact of Performance Management in Public and Private Organizations
Managing Diversity Differently
Honor List” and “Shame Roll
Are generic strategies ‘fit for purpose’ in a public service context
All organizations are public
Public Service Performance
Meta-Analytic Procedures for Social Research
The Public-Private Distinction in Organization Theory
Sources of Public Service Improvement
Alignment and Results
Can Management Strategy Minimize the Impact of Red Tape on Organizational Performance
Introduction
Strategy, Structure and Process in the Public Sector
Managerial Strategies in Local Government
Organizational Strategy, External Regulation and Public Service Performance
Strategy Content and Organizational Performance
Wakeup Call
Policy Making and Administration in State Agencies
Regulatory problems in the public sector
Centralization, Organizational Strategy, and Public Service Performance
Representative Bureaucracy, Organizational Strategy, and Public Service Performance
Strategy Content and Public Service Organizations
The Use of Multiple Informants in Public Administration Research
Strategic Management and the Performance of Public Organizations
| Citations per year | 2.71 |
|---|---|
| Citation span | 2012 - 2026 (15) |
| Highly cited | No |