Varieties of welfare markets from a street‐level perspective
Comparing long‐term care services in Germany and Israel
Bibliographic Data
| ID | 6366297 |
|---|---|
| Authors | Nissim Cohen (0000-0002-8485-3646, The Division of Public Administration and Policy University of Haifa Haifa Israel), Tanja Klenk (0000-0003-2569-3221, Professorship for Public Policy and Public Administration Helmut Schmidt University/University of the Federal Armed Forces Hamburg Hamburg Germany), Maayan Davidovitz (0000-0001-9893-9283, Wagner Graduate School of Public Service New York University New York City New York USA), Sarah Cardaun (Faculty of Economics and Social Sciences Helmut Schmidt University/University of the Federal Armed Forces Hamburg Hamburg Germany) |
| Year | 2022 |
| Volume | 83 |
| Issue | 2 |
| Pages | 419-428 |
| Publication date | 2022-08-22 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration Review (JOURNAL) |
| Journal identifiers | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/puar.13549 |
| OpenAlex | W4292589789 |
| Language | EN |
| Citations received | 7 |
| References cited | 36 |
How does the marketization of social service provision impact the practices of street‐level bureaucrats (SLBs) towards their clients? To explore this question, we compare the markets for ambulatory long‐term care for the elderly in Germany and Israel, which differ in the latitude of choice offered to clients and the intensity of state regulation. Based on 52 qualitative interviews with SLBs and managers of care providers, our study shows that in both countries, institutional contexts play a significant role in shaping street‐level bureaucracy practices. We found that SLBs and managers in Israel engage in entrepreneurial behavior, whereas their German counterparts adopt administrative practices. By identifying these tendencies as responses to the respective welfare market characteristics, the article makes an important contribution to the field of comparative SLB research and furthers our understanding of the broader implications of the marketization of welfare services
Bureaucracy · Business · Economics · German · Market economy · Marketization · Perspective (graphical · Political science · Public economics · Public relations · Service (business · Service provider · Social Welfare · Welfare · Welfare state · Healthcare innovation and challenges · Marketing · Public Policy and Administration Research · Social Policy and Reform Studies
Why Active Representation Varies
Revisiting coping mechanisms on the street-level
Policy Design, Instrument Choice, and Policy Feedback Effects of Institutional Business Power
Chat‐Up ”
Beyond social equity
Why do Role Perceptions Matter? A Qualitative Study on Role Conflicts and the Coping Behavior of Dutch Municipal Enforcement Officers
Building street‐level capacity. Evidence from a policy for problem gambling prevention
Regulating Aged Care
A Public Service Gap
Street-Level Bureaucracy
Making Markets in the Welfare State
Restructuring Welfare Governance
Playing defence
Marketisation policies in different contexts
Coexisting principles and logics of elder care
Coping During Public Service Delivery
The Israeli long-term care insurance law
Does the public sector outperform the nonprofit and for‐profit sectors? Evidence from a national panel study on nursing home quality and access
Performance Management, Caseloads and the Frontline Provision of Social Services
When the Clients Can Choose
Street‐Level Bureaucrats’ Social Value Orientation On and Off Duty
From Street‐Level to System‐Level Bureaucracies
Reinforcing public responsibility? Influences and practices in street‐level bureaucrats' engagement in policy design
Is Output Performance All About the Resources? A Fuzzy‐set Qualitative Comparative Analysis of Street‐level Bureaucrats in Switzerland
Transferring emotional capital as coerced discretion
Quasi-Markets and Social Policy
Mind the Gap
Which Clients are Deserving of Help? A Theoretical Model and Experimental Test
Who Is in Charge? The Provision of Informal Personal Resources at the Street Level
A Matter of Trust
For-Profit Welfare
Policy Work
Politicians’ involvement in street-level policy implementation
Understanding street-level bureaucrats’ attitude towards clients
The Logics of Hybrid Accountability
Views from Below
Privatisation and New Modes of State Intervention
| Unique citing works | 7 |
|---|---|
| Citations per year | 2,33 |
| Citation span | 2023 - 2025 (3) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 7 |