Intermediated Co-production of Emergency Response
How Non-profit Organizations Build Trust in Citizens
Bibliographic Data
| ID | 7419644 |
|---|---|
| Authors | Andreas Hagedorn Krogh (0000-0002-2532-7726, corresponding author), Christian Lo (0009-0007-2440-739X) |
| Year | 2024 |
| Volume | 36 |
| Issue | 2 |
| Pages | 179-190 |
| Publication date | 2024-12-20 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Voluntas Revista Internacional de Filosofia (JOURNAL) |
| Journal identifiers | ISSN: 2179-3786 • E-ISSN: 1573-7888 |
| Publisher | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/s11266-024-00706-y |
| OpenAlex | W4405635138 |
| Language | EN |
| Citations received | 2 |
| References cited | 43 |
For public organizations to harvest the benefits of co-producing emergency response, incident commanders must trust citizens to carry out hazardous tasks under immense pressure. This article examines how non-profit organizations (NPOs) serve as trust-supporting infrastructures that facilitate the co-production of emergency response operations. Reporting on a qualitative study of emergency management co-production in Denmark and Norway, it shows how NPOs provide temporary structures, procedures, and practices for registering, leading and commanding engaged citizens that enhance trust and thus sustain co-production of emergency response. Comparing intermediated co-production to organized volunteerism, however, the study also shows how intermediated co-production suffers from inherent trust limitations. Eliciting the role of NPOs as trust-building intermediaries, the study contributes with new knowledge for scholars, practitioners and policymakers involved in issues of co-production within and beyond the field of emergency management
Business · Economics · Emergency response · Industrial organization · Medical emergency · Microeconomics · Production (economics · Disaster Management and Resilience · Medicine · Nonprofit Sector and Volunteering · Public Policy and Administration Research
Co-Production and Co-Creation
Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance
From public service-dominant logic to public service logic
Co-production, the third sector and the delivery of public services
A Systematic Review of Co-Creation and Co-Production
An Integrative Model of Organizational Trust
Ethnography in/of the World System
Dismantling boundaries between citizen volunteers and emergency authorities – Cocreating emergency response in Denmark
‘Spontaneous’ volunteers? Factors enabling the Student Volunteer Army mobilisation following the Canterbury earthquakes, 2010–2011
Managing spontaneous volunteers during emergency response
Trust and distrust in interorganizational networks – the case of Norwegian child welfare and protection
Making sense of institutional trust in organizations
Understanding Institutional-based Trust Building Processes in Inter-organizational Relationships
Third-Sector Organizations in Area-Based Initiatives
Co-production
Agile, Institutionalised, and Dependency-driven
Actor roles in co‐production—Introducing intermediaries
Trust in Governance Networks
The Interplay Between Trust and Control in Governance Processes
The Role of Nonprofits in Disaster Response
Making Governance Networks Effective and Democratic Through Metagovernance
It's Who You Know
Robust emergency management
Public‐Nonprofit Partnerships for Collective Action in Dynamic Contexts of Emergencies
Using thematic analysis in psychology
The Network Governance of Crisis Response
Mobilizing Voluntary Organizations in Taiwanese Emergency Response
Emergency Management
Distinguishing Different Types of Coproduction
Trusting the State, Trusting Each Other? The Effect of Institutional Trust on Social Trust
Collaborative Governance in Theory and Practice
Understanding the Trust-Control Nexus
| Unique citing works | 2 |
|---|---|
| Citations per year | 2 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 2 |