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Exploring Consumer Behavior in Virtual Reality Tourism Using an Extended Stimulus-Organism-Response Model

Bibliographic Data

ID7433554
AuthorsMyung Ja Kim (0000-0002-8077-8503, Kyung Hee University), Choong-Ki Lee (0000-0002-2865-8918, Kyung Hee University, corresponding author), Tony Jung (0000-0002-8594-6641), Timothy Jung (Manchester Metropolitan University)
Year2018
Volume59
Issue1
Pages69-89
Publication date2018-12-26
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueTravel Research Bulletin (JOURNAL)
Journal identifiersISSN: 0147-2399 • E-ISSN: 1552-6763
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0047287518818915
OpenAlexW2905860750
LanguageEN
Citations received304
References cited105

Although virtual reality (VR) is an emerging technology in tourism, little research has been conducted on what factors make consumers visit destinations presented by VR. To address this gap in the literature, this study developed a theoretical framework including authentic experience, cognitive and affective responses, attachment, and visit intention with VR tourism using a stimulus-organism-response (SOR) theory. The results revealed significant impacts of authentic experience on cognitive and affective responses, indicating that authentic experience is an important factor in VR tourism. The study identified cognitive and affective responses as significant mediators in predicting attachment and visit intention. The results demonstrated that the intention to visit places shown in VR tourism was influenced by attachment to VR. Cognitive response had a stronger influence than affective response on the intention to visit a destination in VR. This study sheds light on why potential tourists visit destinations shown in VR

Stimulus (psychology · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Virtual Reality Applications and Impacts

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Unique citing works304
Citations per year43,43
Citation span2019 - 2026 (8)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 302

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