Coping
A Multidimensional, Hierarchical Framework of Responses to Stressful Consumption Episodes
Bibliographic Data
| ID | 7842494 |
|---|---|
| Authors | Adam Duhachek (Indiana University, corresponding author) |
| Year | 2005 |
| Volume | 32 |
| Issue | 1 |
| Pages | 41-53 |
| Publication date | 2005-06-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Consumer Research (JOURNAL) |
| Journal identifiers | ISSN: 0093-5301 • E-ISSN: 1537-5277 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1086/426612 |
| OpenAlex | W2146542842 |
| Language | EN |
| Citations received | 66 |
| References cited | 35 |
This research explores a phenomenon that pervades many realms of consumer behavior-the various ways that consumers cope with stress and negative emotions. In study 1, I generate and test a multidimensional scale to measure the coping construct, revealing a more diverse set of strategies than accounted for in the consumer literature on coping. I test competing theories about the hierarchical structure of the coping construct. Study 2 validates these findings and begins to establish theoretical links between the coping dimensions and their antecedent relationships with discrete emotions. In contrast to extant research linking emotions and coping, which has only investigated main effect hypotheses, I conceptualize and find empirical evidence for a model in which emotions interact with appraisals jointly to enact coping strategies. This research contributes to the emerging consumer coping literature by enriching existing theoretical conceptualizations of consumer coping processes and by validating a scale that should prove useful in consumer research. (c) 2005 by JOURNAL OF CONSUMER RESEARCH, Inc
Cognitive psychology · Coping (psychology) · Epistemology · Extant taxon · Phenomenon · Clinical Psychology · Consumer Behavior in Brand Consumption and Identification · Cultural Differences and Values · Emotions and Moral Behavior · Psychology · Social Psychology
Theorizing Language Attitudes Existing Frameworks, an Integrative Model, and New Directions 1
Resource loss, coping strategies and post-traumatic stress disorder symptoms in survivors of the 2020 Croatia earthquake
Effect of disruptive customer behaviors on others' overall service experience
Self-Accountability Emotions and Fear Appeals
Decision Difficulty
Explaining the link between technostress and technology addiction for social networking sites
The Other Side of Acceptance
Qualitative Insights Into Cancel Culture Prevention, Its Potential Individual Impacts, and How to Explore them
Coping strategies among Iranian children with experience of Sarpol-e-Zahab earthquake
The Psychological Consequences of Covid-19 Outbreak Among the German Population
Indian Healthcare Workers’ Issues, Challenges, and Coping Strategies during the Covid-19 Pandemic
Status Consumption as Coping With Fear of Death
Child Tax Credit, Spending Patterns, and Mental Health
Can College Students Benefit from Negative Events in Job Search? The Moderating Roles of Error Aversion and Social Comparison Orientation
Short- and long-term impact of psychological distance on human responses to a terror attack
The impact of PTSD symptoms on post-disaster consumption
‘That still haunts me a little bit’
The influence of big data-enabled price discrimination on tourists’ continuance usage intention to mobile applications
Venting crisis emotions in secondary crisis communication on social media
Linking perceived anxiety to knowledge purchase likelihood
When chatbots fail
Building community resilience on social media to help recover from the Covid-19 pandemic
Understanding individual psychological and behavioral responses during Covid-19
Traumatizing, growing, or both? Exploring the role of social media in communal coping during vicarious traumatization
The importance of human interactivity in artificial intelligence use in advertising
How morality judgments influence humor perceptions of prankvertising
Emotion Appraisals and Coping with Secrets
‘What’s up with ur emotions?’ Untangling emotional user experience on Second Life and Facebook
Manipulating Consumers with the Truth
Conversational commerce
Confrontation-coping
Emotions and consumers’ adoption of innovations
Effect of stress coping strategies on comfort foods consumption
He Will Never Walk Outside of a Prison Again
The Scared, the Outraged, and the Anxious
The Consumer Culture of Poverty
Does Creativity Make Even Cruel Prank TV Shows Funny? Exploring the double-Edged Sword Effects of Creativity
Individual and collective coping with racial discrimination
Tourist coping strategies and vulnerability to digital deception along the customer journey
The emotional engagement of climate experts is related to their climate change perceptions and coping strategies
Under the dark side of online trust
The garden party
Social comparison orientation and religious commitment influence on outbound travel intentions
Coping strategies initiated by Covid-19-related stress, individuals' motives for social media use, and perceived stress reduction
Coping and career choices
Consumer Anxiety and Coping in Covid Times
I have to watch my back”
Temporal effect in consumer coping with service failures
Easy-going, rational, susceptible and struggling eaters
Emergency purchasing situations
Against all odds? Exploring the role of game outcome uncertainty in season ticket holders’ stadium attendance demand
Travelers’ Currency Conversion Behaviors
Consuming post-disaster destinations
Developing a community support model for tourism
Learning to Live with an Unruly Consuming Body
Performance Brand Placebos
Souvenirs to Forget
Consumer Responses to Performance Failures by High-Equity Brands
Anticipated Group Interaction
Magical Thinking and Consumer Coping
Consumer Wait Management Strategies for Negative Service Events
Lay Theories of Medicine and a Healthy Lifestyle
Enhancing Older Females' Psychological Well‐Being Through Social Shopping, Social Coping, and Informal Social Activities
Consumer resilience and subservience in technology consumption by the poor
Information Exposure and Information Overload as Antecedents of Crisis Communicative Responses and Coping
Tourism Spending in Response to Stimulus Checks
Self-efficacy
The Daily Inventory of Stressful Events
Stress
All Negative Moods Are Not Equal
Fit indices in covariance structure modeling
Self-efficacy
Searching for the structure of coping
Situational determinants of coping responses
On the primacy of affect
Progress on a cognitive-motivational-relational theory of emotion
Coping, stress, and social resources among adults with unipolar depression
If it changes it must be a process
Patterns of cognitive appraisal in emotion
Fear, anger, and risk
Assessing coping strategies
Coping through emotional approach
Situational coping and coping dispositions in a stressful transaction
Judgment under emotional certainty and uncertainty
The dynamics of threat and challenge appraisals prior to stressful achievement events
A factor analytically derived measure of coping
Personal and contextual determinants of coping strategies
Individual differences in two emotion regulation processes
Multidimensional assessment of coping
New measure of daily coping
A circumplex model of affect
The Structure of Coping
Paradoxes of Technology
Choosing to Avoid
Measuring Emotions in the Consumption Experience
| Unique citing works | 66 |
|---|---|
| Citations per year | 3,14 |
| Citation span | 2005 - 2026 (22) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 61 |