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On the Safety of Mobile Robots Serving in Public Spaces

Identifying gaps in EN ISO 13482:2014 and calling for a new standard

Bibliographic Data

ID8064256
AuthorsPericle Salvini (0000-0001-9602-6085, corresponding author), Diego Páez-Granados (0000-0002-6143-1432), Aude Billard (0000-0002-7076-8010)
Year2021
Volume10
Issue3
Pages1-27
Publication date2021-07-11
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueACM Transactions on Human-Robot Interaction (JOURNAL)
Journal identifiersISSN: 2573-9522 • E-ISSN: 2573-9522
PublisherAssociation for Computing Machinery (PUBLISHER • US)
DOI10.1145/3442678
OpenAlexW3148967004
LanguageEN
Citations received10
References cited13

Since 2014, a specific standard has been dedicated for the safety certification of personal care robots, which operate in close proximity to humans. These robots serve as information providers, object transporters, personal mobility carriers, and security patrollers. In this article, we point out the shortcomings concerning EN ISO 13482:2014, which encompasses guidelines regarding the safety and design of personal care robots. In particular, we argue that the current standard is not suitable for guaranteeing people's safety when these robots operate in public spaces. Specifically, the standard lacks requirements to protect pedestrians and bystanders. The guideline implicitly assumes that private spaces, such as households and offices, present the same hazards as in public spaces. We highlight the existence of at least three properties pertaining to robots’ use in public spaces. These properties include (1) crowds, (2) social norms and proxemics rules, and (3) people's misbehaviours. We discuss how these properties impact robots’ safety. This article aims to raise stakeholders’ awareness on individuals’ safety when robots are deployed in public spaces. This could be achieved by integrating the gaps present in EN ISO 13482:2014 or by creating a new dedicated standard

Architectural engineering · Business · Certification · Computer security · Crowds · Human–computer interaction · Internet privacy · Political science · Proxemics · Public space · Robot · Computer Science · Engineering · Ethics and Social Impacts of AI · Human-Automation Interaction and Safety · Social Robot Interaction and HRI · Artificial Intelligence · Law

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Unique citing works10
Citations per year2,5
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 9

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