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Learning the Secrets of the Craft Through the Real-Time Experience of Experts

Capturing and Transferring Experts’ Tacit Knowledge to Novices

Bibliographic Data

ID8070033
AuthorsSophie Le Bellu (0000-0002-3595-8169, corresponding author)
Year2016
Volume18-1
Issue18-1
Publication date2016-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePerspectives interdisciplinaires sur le travail et la santé (JOURNAL)
Journal identifiersISSN: 1481-9384 • E-ISSN: 1481-9384
PublisherOpenEdition (PUBLISHER)
DOI10.4000/pistes.4685
OpenAlexW2295502662
LanguageEN
Citations received2
References cited50

Mass retirement in the baby-boomer generation has led to the current challenge of renewing mentoring in skilled trades, which have traditionally made it possible to transmit the know-how required in manual expertise. A study conducted with France’s largest electricity supplier investigated how the combination of Activity Theory, video ethnography, and psychological verbalisation methods can help to enhance both the preservation of knowledge capital and occupational training. The study led to the development of a novel method for capturing and transferring tacit and explicit knowledge embodied in professional gestures of experts through the building of a new kind of educational media for occupational training. This device, called MAP, allowed operators to learn directly through the real-time experience of experts. A qualitative evaluation of the device showed an improvement in training. These results convinced the company to adopt the device for institutional use. This demonstrates the proposed method’s usefulness for tacit knowledge capture and transfer

Art · Baby boomers · Craft · Embodied cognition · Ethnography · Explicit knowledge · Gesture · Knowledge management · Knowledge transfer · Sociology · Tacit knowledge · Visual arts · Action Observation and Synchronization · Computer Science · Education, sociology, and vocational training · Innovative Education and Learning Practices · Psychology · Artificial Intelligence

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Unique citing works2
Citations per year0,18
Citation span2015 - 2015 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2

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