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The ‘problem’ of the office

Scientific management, governmentality and the strategy of efficiency

Bibliographic Data

ID8420565
AuthorsIngrid Jeacle (0000-0002-0779-446X, University of Edinburgh, corresponding author), Lee D Parker (0000-0002-2335-6857, University of South Australia), Lee Parker
Year2013
Volume55
Issue7
Pages1074-1099
Publication date2013-10-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueBusiness History (JOURNAL)
Journal identifiersISSN: 0007-6791 • E-ISSN: 1743-7938
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/00076791.2013.838034
OpenAlexW1965764933
LanguageEN
Citations received5
References cited55

The office is a ubiquitous feature of daily life. This paper examines a particularly important period in its history: the early decades of the twentieth century. Our contemporary conceptions of the routines conducted within this organizational form, or indeed the structure of the space which houses it, were significantly shaped during this era. Within this time frame, we witness the rise of the office skyscraper alongside the systematisation and rationalisation of office tasks. Drawing upon the instructional office manuals of the age, this paper seeks to provide a comprehensive review of the detailed dictates associated with the application of science and system to administrative routines. Further, by adopting a governmentality framework, the paper presents an alternative account of this significant period of historical transformation. Govermentality sets the initiatives of the individual office worker within the broader context of a national programme of efficiency. It links the actions of private enterprises with the priorities of the state. Such insights, we believe, shed further light on the forces which shape organizational strategy making and hence suggest the importance of a historically situated approach to understanding the concept of strategy

Context (archaeology · Governmentality · Political science · Professionalization · Public relations · Rationalisation · Situated · Social science · Sociology · State (computer science · Witness · Accounting and Organizational Management · Computer Science · History · Law · Management and Organizational Studies · Public Administration · Public Policy and Administration Research

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Unique citing works5
Citations per year0,38
Citation span2013 - 2026 (14)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 5

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