Patient Characteristics That Influence Physician Behavior
Bibliographic Data
| ID | 9099148 |
|---|---|
| Authors | Elizabeth M Hooper (University of New Mexico), Loretto M Comstock (University of New Mexico), Jean Goodwin (0000-0002-4158-5864, University of New Mexico), Jean M Goodwin, James S Goodwin (0000-0001-5507-1613, University of New Mexico) |
| Year | 1982 |
| Volume | 20 |
| Issue | 6 |
| Pages | 630-638 |
| Publication date | 1982-06-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Medical Care (JOURNAL) |
| Journal identifiers | ISSN: 0025-7079 • E-ISSN: 1537-1948 |
| Publisher | Ovid Technologies (Wolters Kluwer Health) (PUBLISHER) |
| DOI | 10.1097/00005650-198206000-00009 |
| PMID | 7109746 |
| OpenAlex | W2039788977 |
| Language | EN |
| Citations received | 54 |
| References cited | 11 |
We examined whether four patient characteristics (age, ethnicity, sex and appearance) influenced five physician behaviors with the patient (interviewing, nonverbal attention, courtesy, information giving and empathy). Ten physician-patient interactions were observed through a one-way mirror for each of 15 physicians. Physicians were rated higher on information giving (p = 0.002) and empathic skills (p = 0.02) when they were with female patients; on interviewing (p = 0.02) and empathy (p = 0.0007) with Anglo-American compared with Spanish-American patients; on interviewing (p = 0.01), nonverbal attention (p = 0.001) and courtesy (p = 0.02) when with the best groomed patients; and on courtesy (p = 0.03) with elderly patients. In addition, there were fewer physician-initiated interruptions with female patients (p = 0.03) and with well-groomed patients (p = 0.02). Each of the four patient characteristics studied acted independently in influencing physician behavior. The recognition that patient characteristics influence physician behavior should stimulate physicians to examine their reactions in order to insure that all types of patients receive thorough, courteous and empathic care
Courtesy · Developmental psychology · Empathy · Ethnic group · Family medicine · Interview · Nonverbal communication · Psychiatry · Clinical Psychology · Empathy and Medical Education · Healthcare professionals’ stress and burnout · Medicine · Psychology · Psychology of Social Influence
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| Unique citing works | 54 |
|---|---|
| Citations per year | 1,29 |
| Citation span | 1984 - 2025 (42) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 49 |