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The Dutch IOR Approach to Organizational Design

An Alternative to Business Process Re-engineering

Bibliographic Data

ID9890682
AuthorsFrans M Van Eijnatten (Eindhoven University of Technology, corresponding author), Ad H van der Zwaan (University of Groningen)
Year1998
Volume51
Issue3
Pages289-318
Publication date1998-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Relations (JOURNAL)
Journal identifiersISSN: 0018-7267 • E-ISSN: 1741-282X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/001872679805100305
OpenAlexW2142149686
LanguageEN
Citations received8
References cited13

This paper presents the current Dutch sociotechnical design approach to integral organizational renewal in a contextual way. Both its design theory and intervention processes are reviewed and some aggregated empirical evidence is presented. Next, the paper compares the ideas developed in the Dutch approach to those presented in its American, Scandinavian, and Australian counterparts. It is concluded that, at a meta-level, they all share the ideal of participative democracy, while at the conceptual level, these distinctive approaches appear quite incompatible. Notwithstanding substantial diversity, it is presumed these approaches can be seen as local manifestations of a single sociotechnical paradigm

Democracy · Diversity (politics · Epistemology · Knowledge management · Management science · Organizational architecture · Political science · Politics · Process (computing · Process management · Sociology · Sociotechnical system · Business Process Modeling and Analysis · Complex Systems and Decision Making · Computer Science · Engineering · Information Systems Theories and Implementation

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Unique citing works8
Citations per year0,35
Citation span2003 - 2021 (19)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 7

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