The Impact of Sociotechnical Task Demands on Use of Worker Discretion and Functional Skill
Bibliographic Data
| ID | 9890967 |
|---|---|
| Authors | Steven F Cronshaw (corresponding author), Amanda J Alfieri (corresponding author) |
| Year | 2003 |
| Volume | 56 |
| Issue | 9 |
| Pages | 1107-1130 |
| Publication date | 2003-09-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Human Relations (JOURNAL) |
| Journal identifiers | ISSN: 0018-7267 • E-ISSN: 1741-282X |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/0018726703569004 |
| OpenAlex | W2167471553 |
| Language | EN |
| Citations received | 4 |
| References cited | 24 |
This research applies theoretical propositions from macro-organizational research to the level of task-based work as performed by individual workers. A model, theoretical propositions, and testable hypotheses are developed which relate sociotechnical demand to decisional discretion and worker skill at the task level. Measures of sociotechnical demand are developed for the purpose of this research and the remaining measures of decisional discretion and worker skill are taken from the Functional Job Analysis system. An archival set of 100 tasks from a wide variety of jobs was rated by trained raters on measures of sociotechnical demand, decisional discretion, and worker skill. Analysis of these ratings provided generally good support for our theoretical predictions, with decisional discretion mediating the impact of both technological and social demands on cognitive skill. Complexity of social skill increased exponentially as a function of greater social demand, suggesting some important implications for labor economic theory and analysis. The results provided a strong empirical validation of the Functional Job Analysis model. Implications of the findings for social scientists, human resource planners, government policy makers, and human resource specialists are discuss
Discretion · Economics · Government (linguistics · Job analysis · Job design · Job performance · Job satisfaction · Knowledge management · Management · Political science · Resource (disambiguation · Sociotechnical system · Task (project management · Computer Science · Employment and Welfare Studies · Labor market dynamics and wage inequality · Psychology · Social Psychology · Workplace Health and Well-being
The Origins of Technology-Skill Complementarity
The Job Content Questionnaire (JCQ)
Inter‐rater reliability of judgements of functional levels and skill requirements of jobs based on written task statements
Technostructures and Interorganizational Relations
Occupational Structure and its Transformation in the United States Economy 1970–1990
Bringing Business into Sociotechnical Theory and Practice
The Principles of Sociotechnical Design
Trends in the Growth and Distribution of Skills in the U.S. Workplace, 1960-1985
Trends in the Growth and Distribution of Skills in the U.S. Workplace, 1960–1985
The Effect of Occupational Growth on Labor Force Task Characteristics
Skill, Autonomy, and Technological Change in Canada
| Unique citing works | 4 |
|---|---|
| Citations per year | 0,19 |
| Citation span | 2005 - 2007 (3) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 4 |