Mohd Hafiz Hanafiah
Biographic Data
| ID | 233481 |
|---|---|
| NAME | Mohd Hafiz Hanafiah |
| GIVEN NAMES | Mohd Hafiz |
| FAMILY NAME | Hanafiah |
| SIGNATURE | HANAFIAH M H |
| AFFILIATIONS | Universiti Teknologi MARA |
| ORCID | 0000-0002-3378-7300 |
| VERIFIED | Yes |
| TOTAL WORKS | 32 |
| TOTAL CITATIONS | 11 |
| AUTHOR COUNT | 32 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 2 |
Exploring the role of coffee shop culture in fostering social resilience in post-tsunami Aceh, Indonesia
Community resilience has emerged as a critical lens for understanding how societies recover and rebuild in the wake of disaster, particularly in regions vulnerable to recurring crises. This study explores the unique role of coffee shop culture in fostering social resilience within the Muslim community of Banda Aceh, Indonesia – an area devastated by the 2004 Indian Ocean tsunami and disrupted the region’s social fabric. Drawing on qualitative fie…
Watukarung Beach Development Strategy to Support the Gunungsewu Pacitan Global Geopark, East Java
This research was conducted to evaluate the physical and social potentials of Watukarung Beach, Pacitan, and further formulate a sustainable tourism development strategy within the framework of supporting the Gunungsewu Global Geopark. The methodological design applies a mixed method approach that integrates quantitative assessment through the Tourism Suitability Index and quantitative SWOT analysis, combined with a qualitative approach through i…
I'm afraid to travel! Investigating the effect of perceived health risk on Malaysian travellers' post-pandemic perception and future travel intention
Purpose This study investigates the effect of COVID-19 pandemic perceived health risk on traveller's post-pandemic perception and future travel intention. The study aims to provide insight into the unprecedented COVID-19 pandemic and its potential influence on tourist behaviour. Design/methodology/approach Two hundred and forty-four responses were gathered quantitatively through an online survey. The research hypotheses were analysed using the pa…
Unpacking accessible tourism: Motivators, barriers, and emotions of mobility-impaired travellers
From fear to assurance: Interplay of key influences on tourists’ travel insurance purchase decision
Parkgoers go to the virtual park: A classification framework, systematic review, and future tourism research agenda
Introduction Virtual reality (VR) technology has revolutionized park experiences, offering high-tech, low-touch solutions that cater to parkgoers throughout the COVID-19 pandemic and beyond. Despite its potential, research on virtual parks remains nascent, necessitating further exploration to establish a robust field within tourism and leisure studies.Methods This study employed ATLAS.ti version 23 to conduct a Systematic Literature Review (SLR) …
Psychological drivers of attitude and revisit intentions in virtual reality rides at amusement parks: Telepresence, flow and enjoyment
This study examines the factors influencing visitors’ attitudes and intentions to revisit virtual reality (VR) ride simulators in amusement parks, focusing on psychological aspects such as telepresence, flow, and enjoyment. Data were collected from 138 visitors using a structured questionnaire and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show that enjoyment significantly shapes attitudes toward VR r…
Glamping tourism: Unpacking ecotourists’ experiential quality, perceived value and behavioural intention
This study examines the relationship between the experiential quality of glamping tourism, emotional and functional value, destination image, experiential satisfaction, and revisit intentions, offering valuable insights into the intricate dynamics governing ecotourists’ loyalty behaviour. This cross-sectional survey interview focuses on 453 tourists’ perceptions towards glamping tourism. The study hypotheses were tested using Partial-least Square…
Eco-spiritual experience quality and tourist loyalty: A serial mediation model in Indonesian eco-spiritual destinations
This study investigates the behavioural mechanisms underlying tourists’ revisit intention within eco-spiritual tourism, focusing on the mediating roles of eco-spiritual image and destination attachment. A sequential mixed-methods approach was employed, starting with qualitative focus groups to develop a multidimensional eco-spiritual experience quality (ESEQ) scale, followed by a quantitative survey of 427 domestic visitors to the sacred eco-spir…
Organizational HR practices and employee retention in hotels: The moderating role of co-worker influence and market turbulence
Strengthening resilience and performance through business continuity management: Insights from central java tour operators
Business Continuity Management (BCM) is vital for resilience and operational continuity but is underexplored in tourism. This study focuses on crisis and the impact of BCM practices on organizational resilience and performance in Indonesia’s tourism sector. Data from 140 Central Java tour operators, analyzed using SPSS and PLS-SEM, reveal that Embeddedness of Continuity Practices (ECP) significantly enhances resilience and performance, boosting s…
Quality and Carrying Capacity of Klayar Coastal Beach to Enhance Sustainable Management in Global Geopark Gunung Sewu, Indonesia
Klayar Beach, a key site within Indonesia's Gunung Sewu UNESCO Global Geopark, faces growing tourism pressures threatening its ecological integrity. This study evaluates sustainable visitation thresholds by integrating carryin g capacity analysis with beach quality assessment, addressing critical gaps in coastal geopark management literature. Using a descriptive-quantitative method, the study integrates beach carrying capacity analysis, including…
Malaysian homestay experience programme: A qualitative investigation on operator's crisis management practices and resiliency strategies
Ecotourism design affordances, identity, and intelligence: How does it influence tourist pro-environmental behaviour
This study explores the link between perceived ecotourism design affordances, environmental identity, sustainable intelligence, and pro-environmental behaviour among ecotourists. Through quantitative research design with purposive sampling, the study analysed 239 responses using Partial-least Square-Structural Equation Modelling (PLS-SEM). The study found that dimensions of functional/aesthetic and social/symbolic affordance significantly influen…
Tourists' intention to visit green hotels: Building on the theory of planned behaviour and the value-belief-norm theory
Purpose This study integrates the theory of planned behaviour (TPB) and value-belief-norm (VBN) theory to investigate tourists' intention and behaviour to visit green hotels in Malaysia. Design/methodology/approach A total of 160 valid questionnaire responses were collected via an online survey. The partial least square–structural equation modelling (PLS-SEM) technique was utilised to assess the study framework and the hypothesised relationship. …
Digital Technology Adoption as a Game Changer for Community-based Tourism (CBT) Homestay Operators: A Qualitative Investigation
Malaysia’s tourism industry has incorporated digital technology to attract, inform and serve travellers, but its adoption is limited among community-based tourism (CBT) providers. Because of its importance in the tourism industry, exploring the factors that trigger or hinder the adoption of digital technology among CBT operators is essential. A qualitative approach was utilised, and semi-structured interviews were conducted with 35 CBT homestay o…
Catering to Luxury Chinese Tourists Demand: Insights from Malaysian Inbound Travel Agencies
The shift toward luxury tourism has engendered a new class of high-end Chinese tourists, presenting significant opportunities for generating substantial revenue through premium tourism products and services. This study specifically explores Malaysian inbound travel agencies' perceptions, preparedness, and challenges in attracting luxury Chinese tourists. Through qualitative interviews and thematic analysis, this study delves into nine Malaysian i…
Systematic literature review of Business Continuity Management (BCM) practices: Integrating organisational resilience and performance in Small and medium enterprises (SMEs) BCM framework
An exploration of perceived ecotourism design affordance and destination social responsibility linkages to tourists’ pro-environmental behaviour and destination loyalty
This study investigates the effects of perceived ecotourism design affordance and destination social responsibility on tourists’ pro-environmental behaviour and destination loyalty. It aims to shed light on the intrinsic and extrinsic factors that shape sustainable tourist behaviour. Three hundred and fourteen responses were collected quantitatively through an online survey. The research hypotheses were analysed using the Partial-least Square-Str…
Scuba-diving destination readiness for the disabled-friendly visitors: Assessing person with disabilities (PWD) needs and perspectives
Recognition of Persons with Disabilities (PWD) as a niche tourist market for scuba diving tourism is emerging. This paper empirically investigates the disabled scuba diver’s perception of the scuba diving destination’s readiness to serve the PWD market. We surveyed 284 certified local and international PWD scuba divers. The results show that facilities’ accessibility through flexibility in use, tolerance for error, size and space for approach and…
Social commerce adoption: A study on consumer's online purchase behaviour of perishable pastry products
Purpose This study investigates the relationship between social commerce adoption determinants, perceived trust and purchase behaviour among pastry product consumers. Design/methodology/approach The research data were collected using a five-point Likert from 409 pastry consumers through an online survey. Partial least square-structural equation modelling (PLS-SEM) was utilised to test the study model and hypotheses. Findings The study findings in…
The connection between missing school and Indigenous community: Challenges and complexities
This commentary elaborates on the issues pertaining to absenteeism among Indigenous children and explores their perceived challenges and complexities. The qualitative study focuses on the Malaysian Semaq Beri Indigenous community, with 1 of the 19 Orang Asli (the Indigenous people of Peninsular Malaysia). Data were collected via semi-structured interviews. The findings indicate that despite various initiatives and incentives by the government to …
Drama tourism: The influence of Korean K-pop dramas characteristics on Malaysian travel motivation and behavioural intention
The influence of heritage food consumption and experiential value on Terengganu’s destination image and tourists’ behavioural intention
Exploring Aceh Tsunami Museum Visitors’ Motivation, Experience and Emotional Reaction
This study explores how the Aceh Tsunami Museum visitors’ motivation and experience affect their emotional reactions. The study expands current theorisations by examining the merits of emotional reaction in visitors’ behaviour models. A total of 384 visitors completed a self‐administered survey via online forms. The results show that visitors’ emotional reaction is affected by motivational factors and their experience visiting the museum. This st…
How the acculturation of Baba Nyonya community affects Malacca food identity
The migration of the Chinese community to Malacca in the 16th century has enabled the process of cross culturing and culinary acculturation, producing a unique mixture of Baba Nyonya food. Even though Baba Nyonya food is pretty much has been localised (Malay), its Chinese representation cannot be denied. This study aims to assess how the acculturation of the Baba Nyonya community affects Malacca food identity. A quantitative methodology is employ…
The influence of biculturalism/integration attributes on ethnic food identity formation
This paper investigates the extent to which biculturalism/ integration attributes (food knowledge, food in media and food for social events) of the three primary races of Malaysia: Malays, Chinese and Indian foods influence the process of Malaysian food identity formation. The information for this study is obtained through surveys among the Malays, Chinese and Indian chefs/cooks who are working in the Malaysian food catering businesses. A total o…
Catering to Luxury Chinese Tourists Demand: Insights from Malaysian Inbound Travel Agencies
The shift toward luxury tourism has engendered a new class of high-end Chinese tourists, presenting significant opportunities for generating substantial revenue through premium tourism products and services. This study specifically explores Malaysian inbound travel agencies' perceptions, preparedness, and challenges in attracting luxury Chinese tourists. Through qualitative interviews and thematic analysis, this study delves into nine Malaysian i…
The influence of heritage food consumption and experiential value on Terengganu’s destination image and tourists’ behavioural intention
Indigenous peoples and tourism business opportunity: The influence of Orang Asli's personality traits and sense of community
This paper empirically investigates the influence of Malaysian indigenous people's (Orang Asli) personality traits and sense of community toward their participation in tourism industry-related businesses. Specifically, this study surveyed Orang Asli entrepreneurs who are involved in tourism businesses. This study applies the causal research design through a quantitative method, self-reported and self-administered questionnaire. Two hundred eighty…
Hospitality and Tourism: Synergizing Creativity and Innovation in Research
Hospitality and Tourism - Synergizing creativity and innovation in research contains 116 accepted papers from the International Hospitality and Tourism Postgraduate Conference 2013 (Shah Alam, Malaysia, 2 3 September 2013). The book presents trends and practical ideas in the area of hospitality and tourism, and is divided into the sections below
The Structural Relationships of Experience Quality, Tourist Satisfaction and Destination Loyalty: The Case of Pangkor Island, Malaysia
Previous studies show that a superior tourist experience would lead to travel satisfaction and develop loyalty towards a destination. However, the role and influence of experience quality on tourist behavioural intentions have yet to be thoroughly scrutinized. This study aims at examining the experience quality of Pangkor Island tourists and its effect on their satisfaction and destination loyalty. This research applied the convenience sampling m…
How the acculturation of Baba Nyonya community affects Malacca food identity
The migration of the Chinese community to Malacca in the 16th century has enabled the process of cross culturing and culinary acculturation, producing a unique mixture of Baba Nyonya food. Even though Baba Nyonya food is pretty much has been localised (Malay), its Chinese representation cannot be denied. This study aims to assess how the acculturation of the Baba Nyonya community affects Malacca food identity. A quantitative methodology is employ…
The influence of biculturalism/integration attributes on ethnic food identity formation
This paper investigates the extent to which biculturalism/ integration attributes (food knowledge, food in media and food for social events) of the three primary races of Malaysia: Malays, Chinese and Indian foods influence the process of Malaysian food identity formation. The information for this study is obtained through surveys among the Malays, Chinese and Indian chefs/cooks who are working in the Malaysian food catering businesses. A total o…
Indigenous peoples and tourism business opportunity: The influence of Orang Asli's personality traits and sense of community
This paper empirically investigates the influence of Malaysian indigenous people's (Orang Asli) personality traits and sense of community toward their participation in tourism industry-related businesses. Specifically, this study surveyed Orang Asli entrepreneurs who are involved in tourism businesses. This study applies the causal research design through a quantitative method, self-reported and self-administered questionnaire. Two hundred eighty…
Local community support, attitude and perceived benefits in the Unesco World Heritage Site
Purpose This study aims to explore the support and attitudes of the local community together with the benefits of living in the vicinity of George Town UNESCO World Heritage Site. George Town is one of the popular UNESCO World Heritage Sites in Malaysia. Design/methodology/approach A total of 319 respondents residing in the gazetted area of George Town World Heritage Sites were interviewed. The covariance-based structural equation modelling (CB-S…
Exploring Aceh Tsunami Museum Visitors’ Motivation, Experience and Emotional Reaction
This study explores how the Aceh Tsunami Museum visitors’ motivation and experience affect their emotional reactions. The study expands current theorisations by examining the merits of emotional reaction in visitors’ behaviour models. A total of 384 visitors completed a self‐administered survey via online forms. The results show that visitors’ emotional reaction is affected by motivational factors and their experience visiting the museum. This st…
Ecological Problem Behind Marine Tourism in Karimunjawa: A Threat to Local Community
This paper describes some ecological problems in Karimunjawa, an island in Java, Indonesia, as the possible impact of tourism activity. This paper, then, focuses on how the local people of Karimunjawa Island face that ecological threat
Drama tourism: The influence of Korean K-pop dramas characteristics on Malaysian travel motivation and behavioural intention
The influence of heritage food consumption and experiential value on Terengganu’s destination image and tourists’ behavioural intention
Systematic literature review of Business Continuity Management (BCM) practices: Integrating organisational resilience and performance in Small and medium enterprises (SMEs) BCM framework
An exploration of perceived ecotourism design affordance and destination social responsibility linkages to tourists’ pro-environmental behaviour and destination loyalty
This study investigates the effects of perceived ecotourism design affordance and destination social responsibility on tourists’ pro-environmental behaviour and destination loyalty. It aims to shed light on the intrinsic and extrinsic factors that shape sustainable tourist behaviour. Three hundred and fourteen responses were collected quantitatively through an online survey. The research hypotheses were analysed using the Partial-least Square-Str…
Scuba-diving destination readiness for the disabled-friendly visitors: Assessing person with disabilities (PWD) needs and perspectives
Recognition of Persons with Disabilities (PWD) as a niche tourist market for scuba diving tourism is emerging. This paper empirically investigates the disabled scuba diver’s perception of the scuba diving destination’s readiness to serve the PWD market. We surveyed 284 certified local and international PWD scuba divers. The results show that facilities’ accessibility through flexibility in use, tolerance for error, size and space for approach and…
Social commerce adoption: A study on consumer's online purchase behaviour of perishable pastry products
Purpose This study investigates the relationship between social commerce adoption determinants, perceived trust and purchase behaviour among pastry product consumers. Design/methodology/approach The research data were collected using a five-point Likert from 409 pastry consumers through an online survey. Partial least square-structural equation modelling (PLS-SEM) was utilised to test the study model and hypotheses. Findings The study findings in…
The connection between missing school and Indigenous community: Challenges and complexities
This commentary elaborates on the issues pertaining to absenteeism among Indigenous children and explores their perceived challenges and complexities. The qualitative study focuses on the Malaysian Semaq Beri Indigenous community, with 1 of the 19 Orang Asli (the Indigenous people of Peninsular Malaysia). Data were collected via semi-structured interviews. The findings indicate that despite various initiatives and incentives by the government to …
Malaysian homestay experience programme: A qualitative investigation on operator's crisis management practices and resiliency strategies
Ecotourism design affordances, identity, and intelligence: How does it influence tourist pro-environmental behaviour
This study explores the link between perceived ecotourism design affordances, environmental identity, sustainable intelligence, and pro-environmental behaviour among ecotourists. Through quantitative research design with purposive sampling, the study analysed 239 responses using Partial-least Square-Structural Equation Modelling (PLS-SEM). The study found that dimensions of functional/aesthetic and social/symbolic affordance significantly influen…
Tourists' intention to visit green hotels: Building on the theory of planned behaviour and the value-belief-norm theory
Purpose This study integrates the theory of planned behaviour (TPB) and value-belief-norm (VBN) theory to investigate tourists' intention and behaviour to visit green hotels in Malaysia. Design/methodology/approach A total of 160 valid questionnaire responses were collected via an online survey. The partial least square–structural equation modelling (PLS-SEM) technique was utilised to assess the study framework and the hypothesised relationship. …
Digital Technology Adoption as a Game Changer for Community-based Tourism (CBT) Homestay Operators: A Qualitative Investigation
Malaysia’s tourism industry has incorporated digital technology to attract, inform and serve travellers, but its adoption is limited among community-based tourism (CBT) providers. Because of its importance in the tourism industry, exploring the factors that trigger or hinder the adoption of digital technology among CBT operators is essential. A qualitative approach was utilised, and semi-structured interviews were conducted with 35 CBT homestay o…
Catering to Luxury Chinese Tourists Demand: Insights from Malaysian Inbound Travel Agencies
The shift toward luxury tourism has engendered a new class of high-end Chinese tourists, presenting significant opportunities for generating substantial revenue through premium tourism products and services. This study specifically explores Malaysian inbound travel agencies' perceptions, preparedness, and challenges in attracting luxury Chinese tourists. Through qualitative interviews and thematic analysis, this study delves into nine Malaysian i…
Parkgoers go to the virtual park: A classification framework, systematic review, and future tourism research agenda
Introduction Virtual reality (VR) technology has revolutionized park experiences, offering high-tech, low-touch solutions that cater to parkgoers throughout the COVID-19 pandemic and beyond. Despite its potential, research on virtual parks remains nascent, necessitating further exploration to establish a robust field within tourism and leisure studies.Methods This study employed ATLAS.ti version 23 to conduct a Systematic Literature Review (SLR) …
Psychological drivers of attitude and revisit intentions in virtual reality rides at amusement parks: Telepresence, flow and enjoyment
This study examines the factors influencing visitors’ attitudes and intentions to revisit virtual reality (VR) ride simulators in amusement parks, focusing on psychological aspects such as telepresence, flow, and enjoyment. Data were collected from 138 visitors using a structured questionnaire and analyzed with Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show that enjoyment significantly shapes attitudes toward VR r…
Glamping tourism: Unpacking ecotourists’ experiential quality, perceived value and behavioural intention
This study examines the relationship between the experiential quality of glamping tourism, emotional and functional value, destination image, experiential satisfaction, and revisit intentions, offering valuable insights into the intricate dynamics governing ecotourists’ loyalty behaviour. This cross-sectional survey interview focuses on 453 tourists’ perceptions towards glamping tourism. The study hypotheses were tested using Partial-least Square…
Eco-spiritual experience quality and tourist loyalty: A serial mediation model in Indonesian eco-spiritual destinations
This study investigates the behavioural mechanisms underlying tourists’ revisit intention within eco-spiritual tourism, focusing on the mediating roles of eco-spiritual image and destination attachment. A sequential mixed-methods approach was employed, starting with qualitative focus groups to develop a multidimensional eco-spiritual experience quality (ESEQ) scale, followed by a quantitative survey of 427 domestic visitors to the sacred eco-spir…
Organizational HR practices and employee retention in hotels: The moderating role of co-worker influence and market turbulence
Tourism (23 works) · Business (19 works) · Geography (16 works) · Diverse Aspects of Tourism Research (14 works) · Marketing (13 works) · Sociology (13 works) · Psychology (12 works) · Advertising (9 works) · Economics (9 works) · Computer Science (8 works)