Anh Tuan Pham
Biographic Data
| ID | 5677344 |
|---|---|
| NAME | Anh Tuan Pham |
| GIVEN NAMES | Anh Tuan |
| FAMILY NAME | Pham |
| SIGNATURE | PHAM A T |
| AFFILIATIONS | National Economics University |
| ORCID | 0000-0002-5961-1725 |
| VERIFIED | Yes |
| TOTAL WORKS | 9 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 9 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2021 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 0 |
Students' perceptions of learning conditions and satisfaction in EFL
This study investigates the psychological and pedagogical dimensions of student satisfaction in learning English as a foreign language (EFL) within a vocational education context. A total of 321 students majoring in Technology, Business, and Tourism and Hospitality completed a 15-item, 5-point Likert-scale questionnaire covering four domains: perceived quality of facilities, lecturer effectiveness, training program design, and institutional respo…
The impact of student engagement on student satisfaction in an English as the medium of instruction environment at a private university in Vietnam
In recent years, English as a medium of instruction (EMI) has gained increasing popularity, particularly in non-English-speaking countries. However, research on student satisfaction has not been extensively explored, especially in the Vietnamese context, where English is becoming widespread. Therefore, the study aims to examine the effects of different dimensions of student engagement-behavioral, cognitive, emotional, and agentic-on student satis…
Gamified learning in grammar lessons
Students' perceptions of teaching presence in the virtual learning environment
Shifting challenges for Cinnamomum cassia production in the mountains of Northern Vietnam
The Mediating Role of Customer Experience on the Relationship between Online Shopping Determinants and Customer Satisfaction in Vietnam
The negative impacts of COVID-19 to every aspects of social-economic structure lead to the retail industry’s changes by shifting from traditional way to online shopping. Although Vietnam is potential market of e-commerce, there are still lots of barriers of online shopping to customer behaviour, especially how to improve the customer experience in purchasing process. Therefore, this paper analyses the mediating role of customer experience on the …
The Effect of Payment, Complaint Resolve, Delivery, Product Quality and Technical Problem to Different Group of Age, Location, and Gender in Vietnam
During the COVID-19 pandemic, the demand for online shopping has been surged since people were no longer to go to physical stores that leads to the dramatical change from traditional shopping behavior to online shopping behavior. Especially, the effect of payment, complaint resolve, delivery, product quality and technical problem is different from online customers grouped by different age, location, and gender. The objective of conducting the com…
How Green Performance Stimulates Tourist Loyalty? Examining the Role of Relationship Quality in Vietnam
The main purpose of this research is to propose and test a conceptual model that clarifies the relationship between green performance of hotels and customer loyalty with the mediating role of relationship quality. The data collected from 200 homestay tourists in Moc Chau national tourism area, Son La province, Vietnam through questionnaire survey was tested by applying partial least squares wit h SmartPLS software. Analytical results showed that …
Green Performance and Employees’ Citizenship Behavior
Nowadays, employee behavior that has emerged as one of the most crucial factors that determine the success of organizations in general, and in tourism industry in particular. Previous researchers indicated that it is necessary to shed light on the mechanism influence of determinant factors on organizational citizenship behavior in the tourism industry. So that the main purpose of this study is to examine the mechanism of employees’ perceptions of…
No prominent works on this page.
The Mediating Role of Customer Experience on the Relationship between Online Shopping Determinants and Customer Satisfaction in Vietnam
The negative impacts of COVID-19 to every aspects of social-economic structure lead to the retail industry’s changes by shifting from traditional way to online shopping. Although Vietnam is potential market of e-commerce, there are still lots of barriers of online shopping to customer behaviour, especially how to improve the customer experience in purchasing process. Therefore, this paper analyses the mediating role of customer experience on the …
The Effect of Payment, Complaint Resolve, Delivery, Product Quality and Technical Problem to Different Group of Age, Location, and Gender in Vietnam
During the COVID-19 pandemic, the demand for online shopping has been surged since people were no longer to go to physical stores that leads to the dramatical change from traditional shopping behavior to online shopping behavior. Especially, the effect of payment, complaint resolve, delivery, product quality and technical problem is different from online customers grouped by different age, location, and gender. The objective of conducting the com…
How Green Performance Stimulates Tourist Loyalty? Examining the Role of Relationship Quality in Vietnam
The main purpose of this research is to propose and test a conceptual model that clarifies the relationship between green performance of hotels and customer loyalty with the mediating role of relationship quality. The data collected from 200 homestay tourists in Moc Chau national tourism area, Son La province, Vietnam through questionnaire survey was tested by applying partial least squares wit h SmartPLS software. Analytical results showed that …
Green Performance and Employees’ Citizenship Behavior
Nowadays, employee behavior that has emerged as one of the most crucial factors that determine the success of organizations in general, and in tourism industry in particular. Previous researchers indicated that it is necessary to shed light on the mechanism influence of determinant factors on organizational citizenship behavior in the tourism industry. So that the main purpose of this study is to examine the mechanism of employees’ perceptions of…
Shifting challenges for Cinnamomum cassia production in the mountains of Northern Vietnam
Gamified learning in grammar lessons
Students' perceptions of teaching presence in the virtual learning environment
Students' perceptions of learning conditions and satisfaction in EFL
This study investigates the psychological and pedagogical dimensions of student satisfaction in learning English as a foreign language (EFL) within a vocational education context. A total of 321 students majoring in Technology, Business, and Tourism and Hospitality completed a 15-item, 5-point Likert-scale questionnaire covering four domains: perceived quality of facilities, lecturer effectiveness, training program design, and institutional respo…
The impact of student engagement on student satisfaction in an English as the medium of instruction environment at a private university in Vietnam
In recent years, English as a medium of instruction (EMI) has gained increasing popularity, particularly in non-English-speaking countries. However, research on student satisfaction has not been extensively explored, especially in the Vietnamese context, where English is becoming widespread. Therefore, the study aims to examine the effects of different dimensions of student engagement-behavioral, cognitive, emotional, and agentic-on student satis…
Business (4 works) · Marketing (4 works) · Psychology (4 works) · Structural equation modeling (4 works) · Perception (3 works) · Tourism (3 works) · Advertising (2 works) · Consumer Retail Behavior Studies (2 works) · Customer Service Quality and Loyalty (2 works) · Educational Environments and Student Outcomes (2 works)