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The Importance of Information Processing in Child Protection Cases—A Study of Social Workers’ Integration of Other Professionals’ Knowledge

Bibliographic Data

ID10898014
AuthorsRakel Aasheim Greve (0000-0002-3369-7508, Western Norway University of Applied Sciences, corresponding author), Birgitta Persdotter (0000-0003-3323-0032, Karlstad University, Department of Social and Psychological Studies, Universitetsgatan 2 , Karlstad 651 88, Sweden), Øivin Christiansen (0000-0002-3800-8732, NORCE Research AS), Tone Jørgensen (0000-0003-4420-9247, Western Norway University of Applied Sciences)
Year2024
Volume54
Issue4
Pages1516-1534
Publication date2024-06-26
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueThe British Journal of Social Work (JOURNAL)
Journal identifiersISSN: 0045-3102 • E-ISSN: 1468-263X
PublisherOxford University Press (PUBLISHER • GB)
DOI10.1093/bjsw/bcad227
OpenAlexW4387730632
LanguageEN
Citations received1
References cited25

The processes used by social workers to collect, interpret and use stakeholder information in child protection cases are an unexplored but essential part of the decision-making process. This study focuses on social workers’ efforts to integrate the knowledge of other professionals. This article draws on a framework for managing knowledge across organisational boundaries and a process-oriented conceptualisation of knowledge integration. The analysis of ten interviews with social workers shows that the process of knowledge integration affects the basis of social workers’ decision making. We argue that knowledge possessed by other professionals is often viewed as easily transferrable and correctly received, when in fact this knowledge is often complex and subjective and requires extra effort to obtain, understand and integrate into case-specific situations. This implies a need to recognise information processing as an influencing factor in decision making within child protection that pertains to both practice and research

Domain knowledge · Knowledge integration · Knowledge management · Political science · Process (computing) · Public relations · Stakeholder · Child Abuse and Trauma · Computer Science · Intimate Partner and Family Violence · Psychology · Social Work Education and Practice

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Unique citing works1
Citations per year0,5
Citation span2024 - 2024 (1)
Citation velocityrecent
Highly citedNo

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Open DOIOpen Access
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