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What influences patients' continuance intention to use AI-powered service robots at hospitals? The role of individual characteristics

Bibliographic Data

ID11239286
AuthorsXiaohui Liu (0000-0003-4988-7469, Shanghai Jiao Tong University), Xiaoyu He (0009-0005-5568-9823, Nanjing Normal University), Mengmeng Wang (0000-0001-6285-179X, Shanghai Jiao Tong University, corresponding author), Huizhang Shen (0000-0002-6866-401X, Shanghai Jiao Tong University)
Year2022
Volume70
Pages101996
Publication date2022-08-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueTechnology in Society (JOURNAL)
Journal identifiersISSN: 0160-791X • E-ISSN: 1879-3274
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.techsoc.2022.101996
OpenAlexW4280534997
LanguageEN
Citations received13
References cited72

Business · Continuance · Knowledge management · Operations management · Robot · Service (business · AI in Service Interactions · Applied Psychology · Artificial Intelligence in Healthcare and Education · Computer Science · Engineering · Organizational and Employee Performance · Psychology · Social Psychology · Artificial Intelligence · Marketing

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Unique citing works13
Citations per year4,33
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 13

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