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The false promise of technological determinism

The case of enterprise resource planning systems

Bibliographic Data

ID11489409
AuthorsDavid Grant (0000-0002-5602-5640, The University of Sydney, corresponding author), Richard W Hall (0000-0002-3264-3217, The University of Sydney, corresponding author), Richard Hall (0000-0001-7666-889X), Nick Wailes (0000-0002-0503-1776, The University of Sydney, corresponding author), Christopher Wright (0000-0003-1296-1477)
Year2006
Volume21
Issue1
Pages2-15
Publication date2006-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueNew Technology Work and Employment (JOURNAL)
Journal identifiersISSN: 0268-1072 • E-ISSN: 1468-005X
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1468-005x.2006.00159.x
OpenAlexW2146742493
LanguageEN
Citations received13
References cited25

According to software vendors and consultants, Enterprise Resource Planning systems (ERPs) transform the nature, structure and management of work regardless of organisational context. This paper contests this technologically deterministic view of organisational change by demonstrating the role that discourse plays in the social construction of ERPs

Business · Determinism · Enterprise architecture · Enterprise planning system · Enterprise resource planning · Enterprise software · Enterprise systems engineering · Epistemology · Knowledge management · Process management · Social science · Sociology · Technological determinism · Computer Science · Engineering · ERP Systems Implementation and Impact · Information Systems Theories and Implementation · Information Technology Governance and Strategy

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    Open Access•Philipp Poschmann•Information and Organization•2025

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    Open Access•Grégory Jemine, Kim Guillaume•Information Technology and People•2022

  • Unboxing reskilling narratives

    Open Access•Elina Gobena•New Technology Work and Employment•2024

  • First organise, then automate

    Open Access•Jos Benders, Paul Hoeken et al.•New Technology Work and Employment•2006

  • Discretionary technology bootlegging tensions in institutional healthcare work

    Open Access•Athanasia Daskalopoulou, Mark Palmer et al.•New Technology Work and Employment•2019

  • Positioning hierarchy in enterprise system change

    Open Access•Gavin M Schwarz•New Technology Work and Employment•2006

  • Information technology change, work complexity and service jobs

    Open Access•Janet H Marler, Xiaoya Liang•New Technology Work and Employment•2012

  • Integration in ERP environments

    Open Access•Ben Light, Eugen Logan Wagner et al.•New Technology Work and Employment•2006

  • Work, organisation and Enterprise Resource Planning systems

    Open Access•Kristine Dery, David Grant et al.•New Technology Work and Employment•2006

  • Monitoring what and how

    Open Access•Debora Jeske, Alecia M Santuzzi•New Technology Work and Employment•2015

  • Alignment and Articulation Work in Computer Mediated Organization

    Open Access•Hannah Knox, Damian O’doherty et al.•Journal of Organizational Sociology•2026

  • New genres and obsolete expertise in the new textiles economy

    Caitrin Lynch, Adam Coppola et al.•Journal of Cultural Economy•2022

  • Technology driven crimmigration? Function creep and mission creep in Dutch migration control

    Open Access•Tim Dekkers•New Community•2020

  • Discourse Analysis

    Nelson Phillips, C Hardy•Discourse Analysis•2002

  • The social shaping of technology

    Open Access•Robin Williams, David Edge•Research Policy•1996

  • The Social Shaping of Technology

    Robin Williams, David Edge•Information and Communication…•1996

  • The Communicational Basis of Organization

    Open Access•James R Taylor, Franois Cooren et al.•Communication Theory•1996

  • The Social Construction of Facts and Artefacts

    Open Access•Trevor Pinch, Trevor J Pinch et al.•Social Studies of Science•1984

  • Varieties of Discourse

    Open Access•Mats Alvesson, Dan Kärreman•Human Relations•2000

  • The Social Construction of Technology

    Open Access•Hans K Klein, Hans Klein et al.•Science Technology & Human Values•2002

Unique citing works13
Citations per year0,65
Citation span2006 - 2026 (21)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 13

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