Toward the Trusted Public Organization
Untangling the Leadership, Motivation, and Trust Relationship in U.S. Federal Agencies
Bibliographic Data
| ID | 11674254 |
|---|---|
| Authors | Sung Min Park (0000-0002-9273-2510, Sungkyunkwan University, Seoul, South Korea, corresponding author) |
| Year | 2011 |
| Volume | 42 |
| Issue | 5 |
| Pages | 562-590 |
| Publication date | 2011-08-23 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | The American Review of Public Administration (JOURNAL) |
| Journal identifiers | ISSN: 0275-0740 • E-ISSN: 1552-3357 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/0275074011410417 |
| OpenAlex | W2167023322 |
| Language | EN |
| Citations received | 9 |
| References cited | 79 |
The purpose of this study is to probe the main determinants of organizational trust, as identified in the relevant literature: cognition-based (i.e., rational) trust and affect-based (i.e., relational) trust. This study explores the nature of trust among public employees and identifies important antecedents and moderating conditions based on systematic and rigorous empirical research. Using large data sets from Merit Principles Survey (MPS) and Best Places to Work (BPTW), as well as drawing upon the scholarly works from several disciplines, this study develops an antecedent-trust model and analyzes the different types of antecedents of organizational trust in the public sector at a hierarchical and multilevel ordering structure. The focus of the study is empirically testing the effects of vertical and shared leadership behaviors and work motivation attributes on organizational trust within U.S. federal agencies. In addition, the moderating impact of leadership on the relationship between work motivation and organizational trust is examined. This research finds that some of these predictors and moderators (e.g., vertical and shared leadership behaviors) play significant roles in fostering organizational trust directly and indirectly. Based on a discussion of the main findings, research and practical implications for public management theory and practice are provided
Antecedent (behavioral psychology · Empirical research · Knowledge management · Multilevel model · Political science · Public relations · Public sector · Survey data collection · Work (physics · Computer Science · Job Satisfaction and Organizational Behavior · Nonprofit Sector and Volunteering · Psychology · Public Policy and Administration Research · Social Psychology
The tripod of trust
Police Chiefs, Organizational Justice, and Body-Worn Cameras
Creating a Performance Culture
Public Service Motivation and Trust in Government
Assessing the Past and Promise of the Federal Employee Viewpoint Survey for Public Management Research
The birdcage is open, but will the bird fly? How interactional and institutional trust interplay in public organisations
The Impacts of Employee Benefits, Procedural Justice, and Managerial Trustworthiness on Work Attitudes
Strategies for Improving Measurement Models for Secondary Data in Public Administration Research
How Illegitimate Tasks Inhibit Public Sector Employees' Innovative Work Behavior
Beyond Contract
Transformational Leadership
Trust in leadership
Pathways for Positive Identity Construction at Work
Deconstructing job satisfaction
How Does Trust Affect the Performance of Ongoing Teams? The Mediating Role of Reflexivity, Monitoring, and Effort
Missing Data
Searing Sentiment Or Cold Calculation? The Effects Of Leader Emotional Displays On Team Performance Depend On Follower Epistemic Motivation
Linking Empowering Leadership and Employee Creativity
Organizational Responses to Crisis
Determinants of Innovative Behavior
Toward a public administration theory of public service motivation
The effects of interpersonal trust on work group performance.
Leadership and Public Service Motivation in U.S. Federal Agencies
The future of leadership
Shared Leadership in Teams
The Nature and Experience of Entrepreneurial Passion
Cognitive and affective trust in service relationships
Developing and Maintaining Trust in Work Relationships
Employee Creativity
Affect- And Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations.
Development of the Job Diagnostic Survey.
Not So Different After All
Motivation through the design of work
Intrinsic Motivation and Self-Determination in Human Behavior
Exchange and Power in Social Life
Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being
Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being
New work attitude measures of trust, organizational commitment and personal need non‐fulfilment
Trust as a mediator of the relationship between organizational justice and work outcomes
Client–project manager engagements, trust, and loyalty
Changing the Paradigm
Finding Workable Levers Over Work Motivation
Trust in Administration
Intrinsic and Extrinsic Motivations
Exchange and power in social life
American Business, Public Policy, Case-Studies, and Political Theory
Transformational Leadership and Public Service Motivation
Transformational Leadership in the Public Sector
Galloping Elephants
Reforming Public Management
Friendships among Competitors in the Sydney Hotel Industry
| Citations per year | 0.69 |
|---|---|
| Citation span | 2013 - 2025 (13) |
| Highly cited | No |