Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

The turnover contagion process

An integrative review of theoretical and empirical research

Bibliographic Data

ID12168024
AuthorsCaitlin M Porter (0000-0002-4726-2871, Department of Management University of Memphis Memphis Tennessee USA, corresponding author), James R Rigby (0000-0002-5611-6307, Department of Psychology University of Houston Houston Texas USA), James Rigby (0000-0003-0866-9035, University of Houston)
Year2020
Volume42
Issue2
Pages212-228
Publication date2020-09-18
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Organizational Behavior (JOURNAL)
Journal identifiersISSN: 0894-3796 • E-ISSN: 1099-1379
PublisherWiley (PUBLISHER • GB)
DOI10.1002/job.2483
OpenAlexW3087285656
LanguageEN
Citations received10
References cited76

Employee turnover has long been considered a prominent concern for managers because it is associated with expenses, such as loss of productivity and replacement costs. Moreover, employee turnover is also detrimental to an organization because it may stimulate additional incidents of turnover within the workplace. That is, employee turnover can be “contagious” in that employees tend to imitate the turnover‐related attitudes and behaviors of their coworkers. To date, the “turnover contagion” phenomenon has been investigated from multiple perspectives, splintering this research into several, seemingly distinct topics. Because of such diverse approaches to studying the spread of turnover, we lack a clear perspective on what turnover contagion is, how the turnover contagion process unfolds, and how to manage it. To resolve the ambiguities surrounding the turnover contagion process, we review 42 research papers relevant to the turnover contagion process. Based on our review, we present an integrated perspective on “turnover contagion” that clearly delineates this phenomenon, describes what the extant research says about how coworker turnover processes impact employees' propensities to leave, and offers future research directions with the potential to deepen our understanding and management of turnover contagion

Business · Economics · Emotional contagion · Extant taxon · Management · Perspective (graphical · Phenomenon · Process (computing · Productivity · Turnover · Employment and Welfare Studies · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Violence and Bullying

  • Rumors killing

    Open Access•Yueyue Liu, Xu Zhang et al.•Current Psychology•2025

  • Turnover reasons are more complex than “people quit bosses”

    Open Access•Sabine Hommelhoff, Ferdinand Keller et al.•Journal of Vocational Behavior•2025

  • Utilizing the approach-avoidance perspective to understand turnover rationales of former police officers in Trinidad and Tobago

    Wendell C Wallace•Police Practice and Research•2026

  • The mediating effect of job satisfaction on the relationship between perceived overqualification, turnover intention and job performance among call center employees

    Open Access•Luis Andrade, Cláudia Priscila C Dos Santos et al.•Polish Psychological Bulletin•2024

  • To escape the pain

    Open Access•Stephanie Merritt, Elizabeth Boyle et al.•Journal of Organizational Behavior•2024

  • Every Sherlock needs a Dr. Watson

    Open Access•Gamze Köseoğlu, Christina E Shalley et al.•Journal of Organizational Behavior•2022

  • New Directions for Theories for Why Employees Stay or Leave

    Open Access•Peter W Hom, Kohyar Kiazad•Annual Review of Organizational…•2024

  • Furloughed Employees’ Voluntary Turnover

    Open Access•Félix Ballesteros-Leiva, Sylvie St-Onge et al.•International Journal of…•2023

  • Transitioning over the thin blue line

    Open Access•Wendell C Wallace•Policing & Society•2026

  • Well—That was a surprise

    Open Access•Marie T Dasborough•Journal of Organizational Behavior•2021

  • Employee-organization linkages

    Richard T Mowday•Employee-organization linkages•1982

  • Introduction to Spatial Econometrics

    James P LeSage, James LeSage et al.•Introduction to Spatial…•2009

  • Turnover and Retention Research

    Brooks C Holtom, Terence R Mitchell et al.•Academy of Management Annals•2008

  • Functional relations among constructs in the same content domain at different levels of analysis

    David Chan•Journal of Applied Psychology•1998

  • The snowball effect

    D Krackhardt, Lyman W Porter•Journal of Applied Psychology•1986

  • A Routine Flame-Photometric Determination of Organic Chloride

    Open Access•Grace E Marsh•Applied Spectroscopy•1958

  • Toward a theory of behavioral contagion.

    Ladd Wheeler•Psychological Review•1966

  • Even the best laid plans sometimes go askew

    Sibila E Seibert, Scott E Seibert et al.•Journal of Applied Psychology•2013

  • A Meta-Analysis of Antecedents and Correlates of Employee Turnover

    Open Access•Rodger W Griffeth, Peter W Hom et al.•Journal of Management•2000

  • Measurement‐Burst Designs for Social Health Research

    Open Access•Martin J Sliwinski•Social and Personality Psychology…•2008

  • Turnover Contagion

    Will Felps, Terence R Mitchell et al.•Academy of Management Journal•2009

  • Organizing and the Process of Sensemaking

    Karl E Weick, Kathleen M Sutcliffe et al.•Organization Science•2005

  • Virtual Levels and Role Models

    Paras D Mehta, Paras Mehta•Multivariate Behavioral Research•2018

  • The Role of Social Networks in Getting a Job

    Open Access•Lindsey B Trimble, J A Kmec•Sociology Compass•2011

  • Individual and group determinants of employee absenteeism

    Open Access•Ian R Gellatly•Journal of Organizational Behavior•1995

  • A time‐lagged investigation of the impact of coworker behavior on the effects of demographic dissimilarity

    Open Access•Emily David, Derek R Avery et al.•Journal of Organizational Behavior•2015

  • Turnover begets turnover

    Open Access•Marcy Whitebook, Laura Sakai•Early Childhood Research Quarterly•2003

  • The development of a process model of collective turnover

    Open Access•Jean M Bartunek, Zhi Huang et al.•Human Relations•2008

  • The Social Relations Model

    Open Access•Mitja D Back, D A Kenny•Social and Personality Psychology…•2010

  • A Theory of Social Comparison Processes

    Open Access•Leon Festinger•Human Relations•1954

  • The friendship network as a decision-making resource

    Martin Kilduff•Journal of Personality and Social…•1992

  • Why People Gossip

    Open Access•Bianca Beersma, Gerben A Van Kleef•Journal of Applied Social…•2012

  • Theory and research concerning social comparisons of personal attributes

    Joanne V Wood•Psychological Bulletin•1989

  • Network Studies of Social Influence

    Open Access•P V Marsden, N E Friedkin•Sociological Methods & Research•1993

  • Leaving in Droves

    Open Access•V Sgourev, Stoyan V Sgourev•Sociological Quarterly•2011

  • Predicting Employee Turnover From Communication Networks

    Open Access•Thomas Hugh Feeley, G A Barnett•Human Communication Research•1997

  • Social Contagion and Innovation

    R S Burt•American Journal of Sociology•1987

  • Threshold Models of Collective Behavior

    Mark Granovetter•American Journal of Sociology•1978

  • Social Capital at Work

    Roberto M Fernandez, Emilio J Castilla et al.•American Journal of Sociology•2000

Unique citing works10
Citations per year2
Citation span2021 - 2026 (6)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 10

Tools

Open DOI
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae