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Expertise-by-Experience in Child and Family Services

Professionals’ Perspectives on Experiential Knowledge

Bibliographic Data

ID12965855
AuthorsJohanna Kiili (0000-0002-0913-6794, University of Jyväskylä), Maritta Itäpuisto (0000-0003-4925-9454, Tampere University)
Year2022
Volume13
Issue2
Pages1-14
Publication date2022-09-27
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueNordic Journal of Social Research (JOURNAL)
Journal identifiersISSN: 1892-2783 • E-ISSN: 1892-2783
PublisherScandinavian University Press (PUBLISHER • NO)
DOI10.18261/njsr.13.2.3
OpenAlexW4297369961
LanguageEN
Citations received1
References cited35

This study analyses child and family service professionals’ perceptions of expertise-by-experience. Group and individual interviews with professionals were analysed. The analysis yielded three main dimensions of experiential knowledge: supportive peer knowledge; contested knowledge, in which education and talking among peers in small groups helps experts-by-experience to locate the limits of their knowledge before publicly disclosing their inner thoughts; and emotional knowledge, which is based on shared experiences of emotional challenges and vulnerability. The results support the call for a critical appraisal of experiential knowledge. The increasing demand for experiential knowledge means that clarity on what kind of experiential knowledge is required and who can best represent it is necessary. In the child and family services contexts, the question of what constitutes experiential knowledge remains crucial. The results also indicate that collective analysis could help professionals tackle the challenges and demand for intersectional and heterogeneous knowledge

Engineering ethics · Epistemology · Experiential knowledge · Experiential learning · Knowledge management · Pedagogy · Sociology · Computer Science · Emotional Labor in Professions · Engineering · Management and Organizational Studies · Mental Health and Patient Involvement · Psychology

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1

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