Perceived Organizational Support and Reduced Job Performance During Covid-19

Bibliographic Data

ID13776341
AuthorsNaveed Hasan (University of Gujrat, Gujrat, Punjab, Pakistan), Muhammad Adnan Waseem (0000-0002-4215-1187, National University of Sciences and Technology, Islamabad, Pakistan, corresponding author), Muddassar Sarfraz (0000-0001-6165-732X, Zhejiang Shuren University), Nauman Wajid (0000-0003-3343-2515, National University of Sciences and Technology, Islamabad, Pakistan)
Year2023
Volume60
Pages469580231160908-469580231160908
Publication date2023-01-01
Open AccessYes
TypeARTICLE
VenueINQUIRY The Journal of Health Care Organization Provision and Financing (JOURNAL)
Journal identifiersISSN: 0046-9580 • E-ISSN: 1945-7243
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/00469580231160908
PMID36932860
OpenAlexW4327811517
LanguageEN
References cited47

Current research aims to identify a framework to enhance the performance of employees in government sector healthcare during the COVID-19 pandemic. Perceived organizational support was identified to enhance employees' performance through the intervention of a psychological process containing 3 states, that is, psychological safety, felt obligation and organization-based self-esteem. Job performance is considered as planned behavior, and psychological links are developed on the basis of the theory of planned behavior. This study is quantitative and used an empirical survey. Respondents of the study were nursing staff of government hospitals in Pakistan. The data were collected during the first wave of COVID-19 in Pakistan through online distributed questionnaires, and the data were analyzed using Smart PLS. Results show that perceived organizational support positively affects job performance during the COVID-19 crisis, and all the psychological states mediate the relationship. The study results are helpful for decision-makers of public sector organizations dealing with the most common problem of performance reduction during COVID-19. Results are also helpful for policymakers to address reduced performance in most government hospitals. Future research should consider antecedents of the perception of organizational support in the context of government and private hospitals

Business · Context (archaeology · Government (linguistics · Health care · Job performance · Job satisfaction · Obligation · Organizational commitment · Perceived organizational support · Perception · Political science · Public relations · Public sector · Applied Psychology · COVID-19 and Mental Health · COVID-19 Pandemic Impacts · Job Satisfaction and Organizational Behavior · Medicine · Nursing · Psychology · Social Psychology

Tools

Open DOIOpen Access