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Perceived Organizational Support

Why Caring About Employees Counts

Bibliographic Data

ID15735522
AuthorsRobert Eisenberger (0000-0002-5093-443X, University of Houston, corresponding author), Linda Rhoades Shanock (Department of Psychological Science, College of Liberal Arts & Sciences, University of North Carolina, Charlotte, North Carolina 28223, USA), Xueqi Wen (0000-0002-0109-7145, University of Houston)
Year2019
Volume7
Issue1
Pages101-124
Publication date2019-09-10
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueAnnual Review of Organizational Psychology and Organizational Behavior (JOURNAL)
Journal identifiersISSN: 2327-0608 • E-ISSN: 2327-0616
PublisherAnnual Reviews (PUBLISHER • US)
DOI10.1146/annurev-orgpsych-012119-044917
OpenAlexW2972849643
LanguageEN
Citations received86
References cited89

According to organizational support theory (OST), employees develop a general perception concerning the extent to which their work organization values their contribution and cares about their well-being (perceived organizational support, or POS). We explain OST and review empirical POS findings relevant to OST's main propositions, including new findings that suggest changes to OST. Major antecedents of POS include fairness, support from leaders, and human resource practices and work conditions, especially to the extent that employees perceive these as the discretionary choices of organizations. Among more recent findings, the average level of POS has modestly increased over the past three decades in the United States. Furthermore, POS appears to have stronger positive outcomes in Eastern cultures than Western cultures. Some additional promising recent areas of research on POS include trickle-down effects, POS of groups, and POS as relevant to creativity and innovation, positive emotional outcomes, and well-being

Creativity · Organizational commitment · Organizational culture · Perceived organizational support · Perception · Political science · Public relations · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Health and Well-being · Workplace Spirituality and Leadership

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Unique citing works86
Citations per year17,2
Citation span2021 - 2026 (6)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 86

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