Bureaucratic Red Tape and Technostress
Hierarchical Control in Technology Adoption and Employee Well-Being, and the Dual Moderating Role of Resistance to Change as a Demand or an Overlooked Resource
Bibliographic Data
| ID | 17568213 |
|---|---|
| Authors | Diego Bellini (0000-0003-2148-9127, Universitas Mercatorum), Barbara Barbieri (0000-0001-7706-2363, University of Cagliari), Marina Mondo (0000-0003-1625-2248, University of Cagliari, corresponding author), Federica Batzella (University of Cagliari), Jessica Pileri (0000-0003-3698-4139, University of Cagliari), Max Rapp-Ricciardi (University of Gothenburg), Silvia De Simone (0000-0002-3647-7869, University of Cagliari) |
| Year | 2026 |
| Pages | 1-15 |
| Publication date | 2026-01-05 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | International Journal of Public Administration (JOURNAL) |
| Journal identifiers | ISSN: 0190-0692 • E-ISSN: 1532-4265 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/01900692.2025.2596643 |
| OpenAlex | W7118162902 |
| Language | EN |
| References cited | 98 |
Studies on the relationship between bureaucratic sub-dimensions and the excessive use of technology on individuals have been limited. This study investigates the relationship between bureaucracy and technostress, as well as the buffering role of resistance to change in the link between bureaucracy and technostress. An online survey was conducted on 1,020 employees in the Italian public sector. The relationship between bureaucratic red tape and techno-complexity was weaker for lower levels of resistance to change, in terms of emotional reaction and routine-seeking. These findings provide insights into the interplay between organizational structure, individuals’ predisposition toward changes, and stress derived from technology
Bureaucracy · Dual role · Multilevel model · Survey data collection · Cyberloafing and Workplace Behavior · Technostress in Professional Settings · Work-Family Balance Challenges
A Theory of Cognitive Dissonance
Crossing to the dark side
Is U.S. Economic Growth Over? Faltering Innovation Confronts the Six Headwinds
The Sources of Four Commonly Reported Cutoff Criteria
Resistance to change
Wellbeing Costs of Technology Use during Covid-19 Remote Working
Change Recipients’ Reactions to Organizational Change
Exploring the Job Demands–Resources Model of Work Engagement in Government
The Consequences of Technostress for End Users in Organizations
Organizational Effectiveness and Bureaucratic Red Tape
The mediating roles of strain facets and coping strategies in translating techno-stressors into adverse job outcomes
Change Readiness
Job demands-resources theory in times of crises
Job crafting and its relationships with person–job fit and meaningfulness
Technostress
The technostress trifecta ‐ techno eustress, techno distress and design
Predictors and outcomes of openness to changes in a reorganizing workplace.
Successful Organizational Change
On the evaluation of structural equation models
Common method biases in behavioral research
Job demands–resources theory
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
The Job Demands‐Resources model
The Deskilling and Upskilling Debate
The level of conscientiousness trait and technostress
Reactions towards organizational change
The impact of techno-stressors on work–life balance
Collaborating for Innovation
State Agency Discretion and Entrepreneurship in Regulated Markets
Examining the Impact of Technology Overload at the Workplace
Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress
Red Tape
Motivational bases of commitment to organizational change in the Chinese public sector
The Role of Techno-Stress and Psychological Detachment in the Relationship between Workload and Well-Being in a Sample of Italian Smart Workers
Enhancing Productivity at Home
New technologies and the transformation of work and skills
Can Management Strategy Minimize the Impact of Red Tape on Organizational Performance
Social Workers’ Experiences of Bureaucracy
Relational job characteristics and job satisfaction of public sector employees
Bureaucratic Representation and the Rejection Hypothesis
More than Pathological Formalization
Red Tape, Organizational Performance, and Employee Outcomes
Bringing Society In
The Restorative Quality of the Work Environments
Using the Job Demands-Resources Model to Evaluate Work-Related Outcomes Among Norwegian Health Care Workers
| Citation velocity | historical |
|---|---|
| Highly cited | No |