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Being a product consumer during the Covid-19 pandemic

Profile of the Polish consumer in the organic dairy market

Bibliographic Data

ID21295853
AuthorsJulia Wojciechowska-Solis (0000-0002-4634-0241, University of Life Sciences in Lublin), Magdalena Śmiglak-Krajewska (0000-0001-9984-6599, University of Life Sciences in Poznań)
Year2023
Volume125
Issue7
Pages2350-2367
Publication date2023-05-30
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBritish Food Journal (JOURNAL)
Journal identifiersISSN: 0007-070X • E-ISSN: 1758-4108
PublisherEmerald (PUBLISHER)
DOI10.1108/bfj-04-2022-0384
OpenAlexW4310416919
LanguageEN
Citations received4
References cited66

Purpose The purpose of this paper was to determine the profile of dairy product consumers in the organic market. Design/methodology/approach The study was based on a survey questionnaire developed by the author and administered to a total of 1,108 respondents. The statistical analysis (including descriptive statistics, the analysis of the discriminative function and the Chi2 test was performed with the use of Statistica 13.1 PL. The respondents’ gender was the factor behind the differences in how they behaved. Findings The consumers indicated the channels they rely upon to find information on organic dairy products; in addition to trusting the opinions of their family members and experts, they also use web platforms. Further, they specified their preferred locations for buying favorite products during the pandemic: specialized organic food shops, large distribution chains and online stores. Practical implications These outcomes will help in identifying target consumer segments and information channels for specific information and advertising messages. They also form an important resource for developing some potential strategies which the supply chain stakeholders could implement to promote organic consumption of dairy products. Originality/value This study identifies consumers’ preferred dairy products; motives for purchasing organic dairy products; barriers that consumers believe exist in the market; sources of knowledge about products purchased by consumers; and consumers’ preferred channels for purchasing organic dairy products. To the best of the author’s knowledge, this is the first study of dairy product consumers in the organic market in Poland

Advertising · Business · Consumption (sociology) · Descriptive statistics · Organic product · Originality · Product (mathematics) · Purchasing · Qualitative research · Supply chain · Culinary Culture and Tourism · Food Waste Reduction and Sustainability · Marketing · Organic Food and Agriculture

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Unique citing works4
Citations per year1,33
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4

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