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Engagement, Exhaustion, and Perceived Performance of Public Employees Before and During the Covid-19 Crisis

Bibliographic Data

ID21422643
AuthorsDavid Giauque (0000-0001-7190-4574, University of Lausanne, corresponding author), Karine Renard (University of Lausanne), Frédéric Cornu (0000-0003-3236-5664, University of Lausanne), Yves Emery (0000-0002-9717-9603, University of Lausanne)
Year2022
Volume51
Issue3
Pages263-290
Publication date2022-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Personnel Management (JOURNAL)
Journal identifiersISSN: 0091-0260 • E-ISSN: 1945-7421
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/00910260211073154
PMID36093284
OpenAlexW4210272881
LanguageEN
Citations received12
References cited55

At the outset of the COVID-19 pandemic, the Swiss federal government implemented a lockdown that prompted a majority of private and public organizations to implement teleworking solutions for their employees. This study aimed to examine the impact of work modalities, job-related, relational, and organizational climate variables on employees’ engagement, exhaustion, and perceived performance both before and during the forced teleworking period. Based on the job demands-resources framework, a survey was conducted ( N = 1,373) in a Swiss Cantonal public administration. Results show that while the forced telework period positively influenced employees’ work autonomy and work–life balance, it negatively influenced their degree of collaboration and perceived job strain but did not affect their engagement levels. The freedom to organize ones’ own work and collaboration with colleagues were identified as the main resources that positively influence employees’ engagement and perceived performance while limiting exhaustion

2019-20 coronavirus outbreak · Business · Coronavirus disease 2019 (COVID-19) · Crisis management · Crisis response · Economics · Management · Political science · Public relations · Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) · COVID-19 and Mental Health · Healthcare professionals’ stress and burnout · Job Satisfaction and Organizational Behavior · Medicine · Psychology · Social Psychology · Virology

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Unique citing works12
Citations per year3
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 12

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