Multicultural conflict cultures
More similarities than differences in diverse societies
Bibliographic Data
| ID | 21620126 |
|---|---|
| Authors | Nathalie Desrayaud (0000-0001-9141-7159, Florida International University), Carolyn M Hurley (Northern Virginia Community College) |
| Year | 2023 |
| Volume | 34 |
| Issue | 3 |
| Pages | 468-488 |
| Publication date | 2023-04-28 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Conflict Management (JOURNAL) |
| Journal identifiers | ISSN: 1044-4068 • E-ISSN: 1758-8545 |
| Publisher | Emerald (PUBLISHER) |
| DOI | 10.1108/ijcma-08-2022-0132 |
| OpenAlex | W4321612532 |
| Language | EN |
| Citations received | 1 |
| References cited | 45 |
Purpose This study aims to understand how cultural variables – collectivism and face concerns – influence perceived and ideal organizational conflict cultures in two multicultural societies. Design/methodology/approach Individuals studying in Singapore ( N = 162) and the USA ( N = 216) completed an online survey. Hierarchical regression analyses tested the hypotheses. Findings Regardless of cultural background, individuals prefer agreeable conflict cultures, with over 95% scoring above the scale mid-point. Ideal passiveness varied; highly collective and mutual face concerned individuals were more likely to idealize active conflict cultures. Collectivism overall was associated with perceiving and idealizing active and agreeable conflict cultures, though some relationships were only significant for one sample. Self-face concerned individuals were more likely to perceive passive conflict cultures. Research limitations/implications Culture influences organizational conflict cultures, but not necessarily in stereotypical ways. Despite cultural and geographical differences, the data provide evidence for a universal preference for agreeable conflict cultures. This finding is encouraging, given the increase in workplace diversity and desire to be responsive to needs of equity and inclusion. Therefore, leaders and managers should strive to establish agreeable conflict norms, even in the most culturally diverse organizations. The young, college student sample may not represent all working people, although the authors only recruited students with jobs who worked 28 h per week on average. Originality/value This research demonstrates the value of considering multiple levels of influence on conflict, advances the theory and measurement of organizational conflict cultures and identifies powerful similarities among diverse employees
Collectivism · Conflict management · Cultural conflict · Cultural diversity · Hofstede's cultural dimensions theory · Individualism · Multiculturalism · Organizational conflict · Organizational culture · Originality · Political science · Public relations · Social science · Sociology · Conflict Management and Negotiation · Cultural Differences and Values · International Student and Expatriate Challenges · Psychology · Social Psychology
Face Concerns in Interpersonal Conflict
Perceived and ideal conflict cultures in academe
The effects of conflict type and conflict expression intensity on conflict management
Beyond Individualism-Collectivism and Conflict Style
Conflict management among American and Chinese employees in multinational organizations in China
Culture, Face Maintenance, and Styles of Handling Interpersonal Conflict
Within- and between-group heterogeneity in cultural models of emotion among people of European, Asian, and Latino heritage in the United States
The influence of conflict management culture on job satisfaction
Globalisation of Language and Culture in Singapore
Cultural differences in conflict resolution strategies
Familism and psychological health
The Combined Effect of Individualism – Collectivism on Conflict Styles and Satisfaction
Dignity, face, and honor cultures
Face and facework in conflict
Conflict style differences between individualists and collectivists
Applying Dimensional Values in Understanding Intercultural Communication
Conflict Resolution Styles Among Collectivist Cultures
Ethnic/cultural identity salience and conflict styles in four US ethnic groups
Culture, gender, organizational role, and styles of conflict resolution
Do culture or situational constraints determine choice of direct or indirect styles in intercultural workplace conflicts
Relationships among individualism-collectivism, gender, and ingroup/outgroup status, and responses to conflict
Institutional Dynamics and the Negotiation Process
Agreeableness and activeness as components of conflict behaviors
Dimensionalizing Cultures
The Effects of Cognitive Appraisals of Communication Competence in Conflict Interactions
Culture and Interpersonal Conflict Resolution Styles
Individualism-Collectivism
A Push Toward Equality
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2025 - 2025 (1) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 1 |