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Employing complexity

Complexification management for locked issues

Bibliographic Data

ID21723707
AuthorsHans Joosse (0000-0002-2009-9197, Department of Public Administration and Sociology, Erasmus University of Rotterdam, Rotterdam, the Netherlands, corresponding author), Geert Teisman (0000-0002-6857-6546, Department of Public Administration and Sociology, Erasmus University of Rotterdam, Rotterdam, the Netherlands)
Year2021
Volume23
Issue6
Pages843-864
Publication date2021-06-03
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Management Review (JOURNAL)
Journal identifiersISSN: 1471-9037 • E-ISSN: 1471-9045
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/14719037.2019.1708435
OpenAlexW3000278846
LanguageEN
Citations received10
References cited71

In line with wicked problem literature, we argue that public management based on ordering societal issues to make them controllable and solvable (simplification) can be initially attractive, but in the long-term ineffective. We elaborate on an alternative management mode of increasing the complexity of both the problem and the approach to deal with the problem (complexification). Based on an in-depth case-study about transforming Utrecht Central Station (the Netherlands), we present complexification as a management strategy to revitalize processes that got locked by simplification management. Path-dependency shows up as a weakness of simplification, and path-creation as a strength of complexification

Business · Complexification · Computer network · Economics · Management science · Mathematical economics · Mathematical optimization · Operations management · Operations research · Process management · Complex Systems and Decision Making · Computer Science · Evaluation and Performance Assessment · Management and Organizational Studies · Mathematics

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Unique citing works10
Citations per year2,5
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 10

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