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Proactive personality and organisational performance of hotels in Cyprus

Bibliographic Data

ID21864628
AuthorsFoad Irani (0000-0001-7056-7596, Final International University), Sima Rahimizhian (0000-0001-7150-0422, Eastern Mediterranean University), Kayode Eluwole (İstanbul Gelişim Üniversitesi), Taiwo Temitope Lasisi (0000-0003-1912-5391, University of Hradec Králové), Taiwo Lasisi
Year2023
Volume34
Pages3405
Publication date2023-03-14
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEuropean Journal of Tourism Research (JOURNAL)
Journal identifiersISSN: 1994-7658 • E-ISSN: 1314-0817
PublisherVarna University of Management (PUBLISHER • BG)
DOI10.54055/ejtr.v34i.2541
OpenAlexW4327624505
LanguageEN
References cited37

This paper investigates the impact of a manager’s proactive personality on organisational performance. Furthermore, this study explores the mediating mechanism of service innovation and the moderating impact of organisational resilience on the relationship between a manager’s proactive personality and organisational performance. The study applies resilience theory to support the proposed framework. Using data from several sources, including hotel managers in Cyprus and their staff, the researchers developed a model to illustrate how managers with proactive personalities contribute to organisational performance. Findings from the structural equation modelling revealed that a proactive personality strongly influences organisational performance. Furthermore, service innovation mediates the relationship between organisational resilience and organisational performance of hotels. Finally, this paper discusses the theoretical and managerial implications and limitations of the study as well as future research possibilities

Business · Knowledge management · Personality · Personality psychology · Psychological resilience · Structural equation modeling · Computer Science · Psychology · Social Psychology · Supply Chain Resilience and Risk Management · Workplace Spirituality and Leadership · Marketing

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