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How Online Teams with Diverse Backgrounds Worked to Excel

Findings from an International eTournament

Bibliographic Data

ID22166227
AuthorsMartin Lau (0000-0003-1394-4388, Hong Kong Baptist University), Rupa Vuthaluru (0000-0003-4542-4627, Curtin University), Lawrence Mui (Hong Kong Baptist University), Simon Kerrigan (Curtin University), Theresa Kwong (0000-0001-8294-8580, Hong Kong Baptist University), Lisa Law (0000-0002-0095-7588), Lisa Y N Law (0000-0002-1788-969X, Hong Kong Baptist University), Eva Wong (0000-0002-7437-5695, Hong Kong Baptist University, corresponding author), Eva Y W Wong, David Gibson (0000-0002-7612-0530, Curtin University)
Year2021
Volume6
Publication date2021-03-22
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueFrontiers in Education (JOURNAL)
Journal identifiersISSN: 2504-284X • E-ISSN: 2504-284X
PublisherFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/feduc.2021.624438
OpenAlexW3137896133
LanguageEN
Citations received3
References cited15

A tide of changes with technological advances at its center has allowed more efficient and productive synchronous and asynchronous collaborations among dispersed individuals across the globe in recent years. Working effectively in virtual teams of individuals with diverse backgrounds is thus critical for students to succeed in the 21st century. However, relevant training for international collaboration is lacking in the higher education system. The research team examined data from a project aimed to heighten students’ multidisciplinary and multicultural competencies via a team-based, international eTournament organized in 2019 and enhanced and repeated in early 2020 featuring the 17 Sustainable Development Goals (SDGs) of the United Nations. Students were teamed up according to a mechanism, to ensure diversity in each virtual team and mimic the real practice in many workplaces. A two-stage “strategize-play” approach was deployed with activities carried out entirely online. Team members first got to know each other, built up their teams and formulated their strategies for the next stage. In the second stage, the virtual teams competed with one other on a gamified learning platform called PaGamO by answering questions related to the SDGs. About 240 students (2019) and 420 students (2020) participated. Various sets of quantitative and qualitative data were collected, including student chat histories, focus group interviews, data analytics from PaGamO recording how the students progressed in the game, as well as the pre- and post-game surveys. This article focuses on the chat histories of students from the top-5 and bottom-5 teams of the 2019 and 2020 eTournaments. The results provide evidence that the high performing teams took a different gaming approach from the low performing teams in such areas as team building and game strategy deployment

Analytics · Asynchronous communication · Business · Data science · Focus group · Globe · Knowledge management · Mathematics education · Medical education · Multiculturalism · Multidisciplinary approach · Pedagogy · Political science · Qualitative property · Sociology · Teamwork · Virtual team · Computer Science · Educational Games and Gamification · Engineering · Innovative Teaching and Learning Methods · Knowledge Management and Sharing · Psychology · Marketing

  • Students’ Perceptions of Gained and Lost Value

    Open Access•Alvaro Pina Stranger, Germán Varas et al.•Education Sciences•2022

  • Incorporating PaGamO and Postgame Group Discussions into an Elementary Mathematics Course

    Open Access•Ai-Jou Pan, Yea-Tzu Yuan et al.•SAGE Open•2025

  • Idea Improvement and Socially Shared Regulation Matter in Cross-Cultural Online Collaborative Learning

    Open Access•Juliana Fosua Gyasi, Lanqin Zheng•SAGE Open•2023

  • The Effects of Team Diversity on Team Outcomes

    Open Access•Sujin K Horwitz, Irwin B Horwitz•Journal of Management•2007

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    Jeremy Roschelle, Stephanie D Teasley•Computer Supported Collaborative…•1995

  • Focus Article

    Robert J Mislevy, Linda S Steinberg et al.•Measurement: Interdisciplinary…•2003

  • Dilemmas in a general theory of planning

    Open Access•Horst W J Rittel, Melvin M Webber•Policy Sciences•1973

Unique citing works3
Citations per year0,75
Citation span2022 - 2025 (4)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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