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When Job Dissatisfaction Leads to Creativity

Encouraging the Expression of Voice.

Bibliographic Data

ID23345685
AuthorsJing Zhou (0009-0007-8795-5916, Texas A&M University), Jennifer M George
Year2001
Volume44
Issue4
Pages682-696
Publication date2001-08-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueAcademy of Management Journal (JOURNAL)
Journal identifiersISSN: 0001-4273 • E-ISSN: 1948-0989
PublisherAcademy of Management (PUBLISHER • US)
DOI10.2307/3069410
OpenAlexW2021824733
LanguageEN
Citations received336
References cited12

This study focused on the conditions under which job dissatisfaction will lead to creativity as an expression of voice. We theorized that useful feedback from coworkers, coworker helping and support, and perceived organizational support for creativity would each interact with job dissatisfaction and continuance commitment (commitment motivated by necessity) to result in creativity. In a sample of 149 employees, as hypothesized, employees with high job dissatisfaction exhibited the highest creativity when continuance commitment was high and when (1) useful feedback from coworkers, or (2) coworker helping and support, or (3) perceived organizational support for creativity was high.

Business · Creativity · Employee voice · Expression (computer science) · Job satisfaction · Political science · Public relations · Computer Science · Creativity in Education and Neuroscience · Job Satisfaction and Organizational Behavior · Marketing · Perfectionism, Procrastination, Anxiety Studies · Psychology · Social Psychology

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Unique citing works336
Citations per year14,61
Citation span2003 - 2026 (24)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 311

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