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Moderating Influence of Critical Psychological States on Work Engagement and Personal Outcomes in the Telecom Sector

Bibliographic Data

ID3399733
AuthorsHarold Andrew Patrick (0000-0003-3295-5816, Christ University), Vinayak Anil Bhat (0000-0001-6546-6037, Christ University)
Year2014
Volume4
Issue2
Publication date2014-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSAGE Open (JOURNAL)
Journal identifiersISSN: 2158-2440 • E-ISSN: 2158-2440
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/2158244014538260
OpenAlexW2119538375
LanguageEN
Citations received1
References cited26

Organizations want their employees to be engaged with their work, exhibiting proactive behavior, initiative, and responsibility for personal development. Existing literature has a dearth of studies that evaluate all the three key variables that lead to optimal employee performance- critical psychological states (CPSs), work engagement, and personal outcomes. The present study attempts to fill that gap by linking the variable CPSs (which measures experienced meaningfulness, responsibility, and knowledge of results) with the other two. The study surveyed 359 sales personnel in the Indian telecom industry and adopted standardized, valid, and reliable instruments to measure their work engagement, CPSs, and personal outcomes. Analysis was done using structural equation modeling (SEM). Findings indicated that CPSs significantly moderate the relationship between personal outcomes and work engagement

Business · Employee engagement · Moral responsibility · Personal development · Political science · Public relations · Structural equation modeling · Work engagement · Applied Psychology · Computer Science · Emotional Intelligence and Performance · Engineering · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Spirituality and Leadership · Marketing

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Unique citing works1
Citations per year0,17
Citation span2020 - 2020 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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