Justice or Just between Us? Empirical Evidence of the Trade-off between Procedural and Interactional Justice in Workplace Dispute Resolution
Bibliographic Data
| ID | 3562389 |
|---|---|
| Authors | Zev J Eigen, Adam Seth Litwin (0000-0003-3130-814X) |
| Year | 2014 |
| Volume | 67 |
| Issue | 1 |
| Pages | 171-201 |
| Publication date | 2014-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Industrial and Labor Relations Review (JOURNAL) |
| Journal identifiers | ISSN: 0019-7939 • E-ISSN: 2162-271X |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/001979391406700107 |
| OpenAlex | W2743102751 |
| Language | EN |
| Citations received | 11 |
| References cited | 65 |
In this article, the authors examine the relationship between an employer's implementation of a typical dispute resolution system (DRS) and organizational justice, perceived compliance with the law, and organizational commitment. They draw on unique data from a single, geographically expansive, U.S. firm with more than 100,000 employees in more than 1,000 locations. Holding all time-constant, location-level variables in place, they find that the introduction of a DRS is associated with elevated perceptions of interactional justice but diminished perceptions of procedural justice. They also find no discernible effect on organizational commitment, but a significant boost to perceived legal compliance by the company. The authors draw on these findings to offer a "differential-effects" model for conceptualizing the relationship among organizational justice, perceived legal compliance, and the implementation of dispute resolution mechanisms
Alternative dispute resolution · Business · Compliance (psychology) · Dispute mechanism · Dispute resolution · Economic Justice · Expansive · Interactional justice · Organizational commitment · Organizational justice · Perception · Political science · Procedural justice · Public relations · Business Law and Ethics · Conflict Management and Negotiation · Labor Movements and Unions · Law · Psychology · Social Psychology
Regulatory pluralism and the resolution of collective labour disputes in Southeast Asia
Efficiency, Equity, and Voice Under Institutional Pressure
Assessing the Employee Welfare Impact of Right‐To‐Work Laws
Collective Voice and Worker Well‐being
The bases of propriety
Relational Exchange in Non-union Firms
Individual Employment Rights Arbitration in the United States
Organizational Conflict Resolution and Strategic Choice
Integrating Conflict
Employee Voice, Intention to Quit, and Conflict Resolution
Power and Procedure
Generalized Latent Variable Modeling
The Social Psychology of Procedural Justice
Applied Longitudinal Data Analysis
Justice as a Mediator of the Relationship Between Methods of Monitoring and Organizational Citizenship Behavior.
A Case for Procedural Justice Climate
Relationship between organizational justice and organizational citizenship behaviors
Workers′ Evaluations of the "Ends" and the "Means"
Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations.
Using Social Exchange Theory to Distinguish Procedural from Interactional Justice
Event Studies in Management Research
Integrating Justice and Social Exchange
Research Notes. Distributive and Procedural Justice as Predictors of Satisfaction With Personal and Organizational Outcomes.
Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions.
Stealing in the Name of Justice
Speaking Up to Higher-Ups
The Role of Justice in Organizations
Justice at the millennium
On the dimensionality of organizational justice
How Much Should We Trust Differences-In-Differences Estimates?
Why People Obey the Law
New work attitude measures of trust, organizational commitment and personal need non‐fulfilment
Justice constructs, negative affectivity, and employee deviance
Mandated justice
Dispute Resolution in the Nonunion Firm
Distributive and procedural justice
The measurement of organizational commitment
The Effects of Grievance Activity on Productivity
What is Procedural Justice
Institutional Pressures, Human Resource Strategies, and the Rise of Nonunion Dispute Resolution Procedures
Employee Voice, Human Resource Practices, and Quit Rates
Do Peripheral Workers Do Peripheral Work? Comparing the Use of Highly Skilled Contractors and Regular Employees
Technological Change at Work
Loyalty, Voice, and Intent to Exit a Union Firm
| Unique citing works | 11 |
|---|---|
| Citations per year | 1 |
| Citation span | 2015 - 2026 (12) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 11 |