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Gauging Visibility

How Female Clerical Workers Manage Work-Related Distress

Bibliographic Data

ID4620428
AuthorsBonita C Long (University of British Columbia, Vancouver, British Columbia, Canada,, corresponding author), Wendy A Hall (0000-0002-3816-2908, University of British Columbia, Vancouver, British Columbia, Canada), Nicole Bermbach (University of Victoria, Victoria, British Columbia, Canada), Sharalyn Jordan (University of British Columbia, Vancouver, British Columbia, Canada), Kathryn Patterson (Vancouver Coastal Health, Vancouver, British Columbia, Canada)
Year2008
Volume18
Issue10
Pages1413-1428
Publication date2008-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueQualitative Health Research (JOURNAL)
Journal identifiersISSN: 1049-7323 • E-ISSN: 1552-7557
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1049732308322604
PMID18667641
OpenAlexW2117517883
LanguageEN
Citations received4
References cited37

Our aim was to explain how female clerical workers manage work-related distress, using a feminist grounded theory method. Thirty-seven interviews were conducted with 24 female clerical workers. They engage in the process of gauging visibility to manage a recognition-vulnerability paradox. To gauge visibility, they take the lay of the land by attending to threats, resources, and supports within withering or flourishing work conditions. When distressing events occur, they select tactics of taking it in, taking it on, or letting it go, which are influenced by the quality of their work conditions. Their efforts to manage distress affect their workplace visibility, potentially enhancing their recognition or exacerbating their vulnerability. Gauging visibility can either diminish or enhance employees' health and well-being. Our findings emphasize social processes and structural conditions, shift attention to organization-wide efforts to alter workplace conditions, and suggest initiatives that enhance employees' opportunities for recognition, safety, and collective actions

Computer security · Distress · Flourishing · Geography · Grounded theory · Political science · Public relations · Qualitative research · Sociology · Visibility · Clinical Psychology · Communication · Computer Science · Emotional Labor in Professions · Engineering · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Work-Family Balance Challenges

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Unique citing works4
Citations per year0,25
Citation span2010 - 2025 (16)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 4

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