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Structure and Agency in Networked, Distributed Work

The Role of Work Engagement

Bibliographic Data

ID4854828
AuthorsDaniel S Halgin (0000-0002-4317-1569, University of Kentucky, Lexington, KY, USA), Gopakumar M Gopalakrishnan (Infosys Limited, Bangalore, India), Gopakumar Gopalakrishnan (0000-0002-7749-4198, Infosys (India)), P Borgatti (0000-0002-5776-5579, University of Kentucky), Stephen P Borgatti (University of Kentucky, Lexington, KY, USA)
Year2015
Volume59
Issue4
Pages457-474
Publication date2015-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAmerican Behavioral Scientist (JOURNAL)
Journal identifiersISSN: 0002-7642 • E-ISSN: 1552-3381
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/0002764214556807
OpenAlexW2316681518
LanguageEN
Citations received1
References cited36

In this article, we examine the social structure of workplace relationships (both actual and desired ties) in networked distributed work. We focus on the role of human agency in forming networks needed to succeed in this environment. In particular, we address how employee work engagement enables individuals to occupy the network positions that they need in order to succeed in networked and virtual settings. We analyze a distributed team within a large multinational firm involved in software development and delivery activities and find that highly engaged employees have personal networks that are anchored locally (i.e., strong ties with colleagues who are collocated and more transitive triples) and connect globally (i.e., strong ties with distant colleagues and more liaison brokerage ties across geographic locations). We also find a general tendency for all respondents to desire new ties that reach across global locations to improve performance at work. However, only the highly engaged employees achieve these ties highlighting the role of motivation and agency associated with engagement

Agency (philosophy) · Business · Focus (optics) · Interpersonal ties · Knowledge management · Multinational corporation · Order (exchange) · Political science · Public relations · Sociology · Structure and agency · Transitive relation · Work (physics) · Collaboration in agile enterprises · Computer Science · Engineering · Knowledge Management and Sharing · Psychology · Social Psychology · Team Dynamics and Performance

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Unique citing works1
Citations per year0.25
Citation span2022 - 2022 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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