Application of Intergroup Contact Theory to Managing Age-Diverse Teams
Bibliographic Data
| ID | 6081287 |
|---|---|
| Authors | Mi Sun Choi (0000-0001-6901-5233, The Ohio State University, corresponding author), Shannon Jarrott (0000-0002-0612-4245, The Ohio State University), Shannon Eileen Jarrott |
| Year | 2021 |
| Volume | 19 |
| Issue | 3 |
| Pages | 377-391 |
| Publication date | 2021-07-03 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Intergenerational Relationships (JOURNAL) |
| Journal identifiers | ISSN: 1535-0770 • E-ISSN: 1535-0932 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/15350770.2020.1753621 |
| OpenAlex | W3021294645 |
| Language | EN |
| Citations received | 1 |
| References cited | 48 |
The outcomes of out-group members working together can be mixed. Many researchers have taken a pessimistic view, describing conflict and social categorization among age-diverse workforces. Alternately, we consider an optimistic view, framing contact theory within the input-process-output model to depict the potential of multigenerational workplaces and their impact on team outcomes. Integrating these two theories lends insight to management strategies to promote positive outcomes in the increasingly common multigenerational workplace context. We offer propositions for researchers and human resource management professionals to understand and enhance input, processes, and output of age-diverse teams
Categorization · Epistemology · Knowledge management · Pessimism · Team composition · Computer Science · Engineering · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Work-Family Balance Challenges
The Effects of Team Diversity on Team Outcomes
Team Effectiveness 1997-2007
What Makes Teams Work
Advances in Intergroup Contact
Work Group Diversity
Generational differences in the workplace
Forging a Single-Edged Sword
Understanding and Managing Intergenerational Conflict
Reducing Age Bias and Turnover Intentions by Enhancing Intergenerational Contact Quality in the Workplace
Confidence in Contact
Intergroup contact and intergroup conflict
The effectiveness of intergroup contact at work
Diversity and team outcomes
Production Teams and Producing Racial Diversity in Workplace Relationships
How does intergroup contact reduce prejudice? Meta‐analytic tests of three mediators
A meta-analytic test of intergroup contact theory
Building on Intergenerational Climate to Counter Ageism in the Workplace? A Cross-Organizational Study
Where Have We Been and Where are We Going? Content Analysis of Evaluation Research of Intergenerational Programs
Leveraging Age Diversity for Innovation
Age diversity, age discrimination climate and performance consequences-a cross organizational study
Recent advances in intergroup contact theory
Intergroup Contact Theory
Gay Officers In Their Midst
Anti-Muslim Attitudes in The Netherlands
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 2024 - 2024 (1) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 1 |